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Mary Osborne  The Power of the Question... How to Move Your Patients from Denial to Action.
Speaker: Mary Osborne
This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask clarifying questions; and provide information in a way that is clear, concise, and relevant to the needs of each patient.
Patient Motivation
 Cost to View: $36
 Cost for Credit: Included
CE Credits: 1.5
Running Time: 1 hour
Release Date: 08/22/2012
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