OrthoChats Announces Expansion

Provider of live website chat services to hundreds of orthodontists across the country continues its sustained, rapid growth and expands into an additional 10,000 square feet
Posted: August 27, 2018
Edited by Orthotown staff

KANSAS CITY, Mo.—OrthoChats, a web chat provider for orthodontists, announced that the company has expanded by 10,000 square feet and is continuing to grow by a monthly increase of 15 percent.

“Since we began in 2016, the demand by orthodontists across the country has been incredible,” said Scott Hansen, CEO for OrthoChats. “Orthodontists are in a unique position in that they do not retain the same customers year after year, so capturing more online leads and generating referrals from superior patient experiences makes a vast difference in the stability and growth of the individual practice.”

OrthoChats, a HIPAA-compliant live website chat service exclusively for orthodontists, is now servicing more than 1,200 clients and has officially surpassed 500,000 individual online chat sessions managed. The expansion into another structure will add 10,000 square feet to its previous 7,500 square foot location and will allow the company to continue recruiting professionally trained chat specialists to meet growing demands.

“Our growth is not only reflective of the needs of the modern orthodontist’s practice, but it is a testament to the performance of our growing team of U.S.-based chat specialists with industry-specific training,” Hansen said. “We look forward to providing more orthodontists each month with the means to empathetically and professionally engage with potential patients online and boosting their practices’ growth with higher lead acquisition.”

For more information, visit orthochats.com.
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