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SoftSmile Launches Vision Concierge, an AI Agent for Its VISION Orthodontic Platform

Posted: June 30, 2026
Edited by Orthotown staff

NEW YORK—SoftSmile, the orthodontic technology company behind the VISION treatment planning platform, has launched Vision Concierge, a conversational AI agent built into its software and the SoftSmile portal.

In response to plain-language text commands, the agent retrieves patient data, generates clinical summaries, translates records into other languages, auto-fills forms, and opens the 3D treatment editor, the company said. Rather than navigating menus, a user types a request and the agent carries out the action within the platform.

The company said the agent was trained on clinical orthodontic literature, established treatment protocols, thousands of clinician-approved setups, and VISION’s proprietary knowledge base, and that it adapts to each user’s preferences over time.

“Tasks that previously took up to an hour of manual work can now be handled in a single conversation,” said Khamzat Asabaev, founder and CEO of SoftSmile.

Vision Concierge is now available on the SoftSmile portal and is the first step in a broader AI roadmap, the company said. SoftSmile said it is developing a more advanced agent capable of devising and executing a full treatment protocol under doctor supervision.

For more information, visit softsmile.com.
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