Recent tough economic times have affected everyone’s economy.
From patients to dentists, everyone is searching for ways to
maximize our stretched office budgets. Statistics from a
December 2006 American Association of Orthodontics (AAO)
survey showed that the average orthodontic practice in North
America started with 8.4 percent fewer patients in 2006 than
2004. With fewer patients creating a more competitive atmosphere
among dental practitioners, differentiating one’s practice
from the others is imperative. While upgrading technology
might seem like a hefty investment, in reality not investing in
your practice might cost more in the long run. Cone beam computed
tomography, or 3D imaging attracts new patients,
improves office procedure, and pleases referring dentists, all of
which result in financial benefits to the office.
In your patients’ eyes, cone beam technology sets your
practice on a higher level in this competitive market. Patients
should be informed about the new technology and its positive
effects on their office experience. My patients appreciate the
fact that i-CAT reduces their radiation exposure in comparison
to my already low Instrumentarium Digital series of images.
Since I can pull all of my X-rays from a single scan, this not
only reduces exposure, but also appointment times, which
makes both the parent and the patient happier. After the
images are taken, patients’ amazement is apparent when 3D
images of their dentitions are displayed on the monitor. Even
better, they can access their images from our secure Web site
24/7 for themselves to view or to show relatives and friends. In
a technology conscious world, these great first impressions of
our office are hard to beat, and you can be sure that they will
go home and tell their friends.
Having 3D capability also eases the workload and improves
office procedures for the staff. Since many of the processes
needed in an orthodontic practice can be combined or shortened,
Cone Beam imaging can reduce labor costs and decrease
appointment times, freeing up time for additional patients during
the scheduling day. An i-CAT scan works in conjunction with SureSmile for construction of SureSmile wires, considerably
reducing chair time. Also, i-CAT is being certified by
Invisalign for scans to construct aligners, saving staff time getting
acceptable PVS impressions on these cases. In the future, I
believe that i-CAT scans will also be integral to other types of
lingual technology.

Besides our own patients and office, our 3D technology has
improved our relationships with referring dentists. Our colleagues
also appreciate our efficient ways of communicating and
sharing images. A recent survey conducted by JCO of 7,500
general dentists notes that 97.6 percent of them consider good
communication very important or important to their referral
decisions. With our new technology, we can keep in touch by emailing
scans. Also, we offer scans for dentists and specialists
offering implants in our area. Many would rather refer to an
orthodontic practice than other specialties, such as oral surgeons
who may be in a competitive position.
There is no doubt that implementing 3D imaging maximizes
quality and productivity, but in these “belt tightening”
times, financial realities underscore the justification for this
investment. I found that combining the attributes of both i-
CAT imaging with SureSmile technology would yield the most
benefits to my orthodontic practice. Our i-CAT lease payment
totaled $7,800 per month for two machines and the SureSmile
cost at $4,000 per month for the scanner ($1,895 plus taxes
each). Because i-CAT allowed us to eliminate the need for
impressions for Orthocad (digital) models, we saved us $4,500
per month at $39 per model. Buying the i-CAT allowed me to
sell our Instrumentarium units for $30,000 each, helping to
defray the cost of the new machines. Also, over the next few
months, we increased fees on all full treatment or phase two (full
appliances only) cases by $400. After being apprised of the i-
CAT scans and SureSmile, our patients readily accepted the
expanded benefits. As a result, our start/case acceptance rate
increased 10 percent which exceeds the shortfall in cash flow to
pay for both i-CAT and SureSmile.
Taking into account our investment and our return, our i-CAT
has been financially advantageous to our business. The statistics
prove our case: i-CAT has enhanced our image and identified us as
the leading edge orthodontic practice in the community.
|
Author's Bio
Dr.
Terry Sellke opened his orthodontic specialty practice in 1974. He and his partner, Don Reily, have been in private practice in
northern Illinois since that time with offices in Antioch, Grayslake, and Wonder Lake. Drs. Sellke and Reily continue to run a highly
efficient, patient-centered practice. They relentlessly look at the practice with an eye toward maximizing productivity and applying
proven business principles to allow them to treat patients to exceptional results in shorter appointments, fewer appointments,
and fewer months, while still running on time-every moment of every day in a stress free environment. Dr. Sellke began teaching orthodontics
and business principles at the University of Illinois at Chicago (UIC) in 1970. He retired as a clinical professor, co-clinic director, and master’s thesis
advisor at UIC in 2006. Dr. Sellke continues to teach practice management and clinical orthodontics to orthodontists globally and serves as
program director for The Bottom Line. He currently has a number of prospective clinical studies underway that his retirement freed the time to
accomplish. Dr. Sellke has published dozens of articles on orthodontics in professional journals worldwide. His text on the Bioprogressive
Orthodontic Philosophy has been translated into four languages. |