Current Webcast Events

Course Summary:
How outdated or leaky procedures could be costing your practice a fortune.

Learning Objectives:
• Outline the 3 principles of modern orthodontic practice management
• Key data driven insights into patient and insurance account receivable
• How to leverage financial flexibility and maintain practice cash flow

About Dr. Jamie Reynolds:
Dr. Reynolds earned his dental degree from the University of Michigan and his master's degree in orthodontics from the University of Detroit-Mercy. He is a diplomate of the American Board of Orthodontics and the first orthodontist to include an Insignia case in his ABO recertification examination. In private practice, he lectures nationally and internationally on the Damon System, advanced orthodontic technologies, soft-tissue lasers and aligners. His passion to make high-quality orthodontic treatment accessible to as many people as possible led him to co-found OrthoFi for which he now serves as board chairman.

Tune in for a discussion around major trends impacting the dental industry including payer landscapes, cost of supplies and labs and private equity.

Learning Objectives:
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1. Understand the recent changes affecting payer fees and the challenges they pose to patients.
2. Hear the latest on technology costs and if they’re worth the expense.
3. Understand why the dental market is attracting private equity at an increasing rate.

About Mark Greenstein, Executive Vice President of Strategy & Development of Heartland Dental
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Mark Greenstein is one of Heartland Dental’s most interesting people. Prior to joining Heartland Dental, he had a long career in consulting and asset management including as an associate partner at McKinsey & Co. Mark leads our footprint growth, payer relations and many of our “knotty” cross-functional strategies, as well as helping our supported doctors receive the best products at the best prices. When wearing his opportunity creator hat, he focuses on originating and managing strategic partnerships that help Heartland Dental and its supported offices grow. Mark is a native “New Yawker” with an energetic personality. When he’s not working, he enjoys spending time with his wife, two kids, two dogs and five goldfish (number of fish changes often due to tank conditions). His favorite quote is from Andy Dufresne in The Shawshank Redemption, “Get busy living or get busy dying,” and Bruce Springsteen is his inspiration.

About Timothy Quirt, DDS, Vice President of Clinical Operations at Heartland Dental
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Prior to affiliating with Heartland Dental in 2012, Dr. Quirt helped form Quirt Family Dentistry. This Wisconsin-based practice grew to 13 practices in six years, making it one of the most successful dental groups in the country. Dr

The dental industry is changing; digital dentistry is driving a shift to more advanced and efficient standards of care. Desktop 3D printers are a catalyst for this increase in productivity, enabling simple digital workflows that increase the return on investment of digital scanners and software. In this webinar, learn with Ken Kim, DMD, and Gideon Balloch, as they walk through the recent changes in 3D printing for dentistry, how to adopt a fully digital workflow in-house, and the potential impact for your dental business.

Walk through the real-world application of cost-effectively producing consistent, highly precise surgical guides in-house. Dr. Ken Kim will break down how to go from scan, to software design, to a final printed dental appliance.

What You’ll Learn:

• 1. How recent changes in 3D printing have impacted the dental industry
• 2. An overview of dental 3D printing applications that can be produced in-house, and how to evaluate the costs and benefits to your business
• 3. The entire step-by-step digital workflow and what you need to adopt these methods in-house
• 4. How to apply imaging technologies, software, and 3D printing to design and fabricate reliable surgical guides

About Our Speakers:
Ken Kim, DMD
Dr. Ken Kim has been on the cutting edge of dental implant technology since beginning his practice in 2010. As an early adapter to CAD-CAM, intraoral imaging techniques, and CBCT, Dr. Kim’s work has led him to focus on increased accuracy and consistency in the placement of dental implants, for the benefit of both his patients and the industry. His private office is located in Plainview, NY and he currently serves on the faculty of, and lectures on behalf of, the Hiossen Implant Research Education Center.

Phil Carlino, Dental Business Development Manager at Formlabs

This presentation will discuss the advantages and the challenges of utilizing intraoral digital impressions in your dental practice. Dr. Poss will layout a workflow for crown and bridge, implants, and dental sleep appliances. The attendee’s will walk away with a deeper understanding of the technology that makes it possible, and the many benefits of the digital scanning process can bring to your practice, your lab and your patients. There will be an opportunity to view this technology in the presentation.

What this course covers:

• Digital impressions for prepped teeth
• Digital impression for implants
• Struamann workflow
• Basic understanding of the CS 3600 benefits.
• Other applications of digital impressions for general dentistry
• Surgical applications for digital impressions
• Integration with CBCT for PDIP
• Case presentations for any of the above topics
• Accuracy comparisons, studies, or experiences
• Patient experiences and work flow ease

About Dr. Stephen Poss
Dr. Poss graduated from the University Of Tennessee College Of Dentistry in 1983.

Dr. Poss has directed numerous live patient continuums at various teaching institutes on aesthetic anterior and posterior restorations. He is also on the editorial team of the Reality Publishing evaluating dental products.

Dr. Poss lectures internationally on esthetic dentistry, sleep apnea and TMD. Dr. Poss is a Diplomat with the ACSDD in dental sleep medicine and a Fellow with the American Academy of Craniofacial Pain. He is an active consultant to several dental manufacturers in the area of new product development and refinement. He has had numerous articles published in most of the leading dental journals. He maintains a restorative and TMD practice in Brentwood, Tennessee.

This clinical based presentation will address the management of thickened mucous membranes, polyps, and mucous retention cysts in conjunction with maxillary sinus augmentation surgery. A sequential CT diagnostic and treatment protocol will be presented to handle this specific pathology. The author will draw from his 27 year experience with more than 1100 sinus graft procedures.

Upon completion of this presentation, participants should be able to:

• Understand the importance of cone beam CT for comprehensive assessment of maxillary sinus anatomy and pathology.
• Assess preoperatively the presence, size and location of thickened maxillary sinus membranes, maxillary sinus polyps and mucous retention cysts.
• Understand a treatment protocol for removing thickened maxillary sinus membranes, maxillary sinus polyps and mucous retention cysts simultaneously with sinus augmentation surgery.

About Dr. Michael A. Pikos
Dr. Pikos is originally from Campbell, Ohio. He attended The Ohio State University where he graduated Summa Cum Laude and Phi Beta Kappa. He also graduated with honors from The Ohio State University College of Dentistry. Dr. Pikos completed an internship at Miami Valley Hospital and residency training in Oral & Maxillofacial Surgery at the University of Pittsburgh, Montefiore Hospital.

He is a Diplomate of the American Board of Oral and Maxillofacial Surgery, Diplomate of the American Board of Oral Implantology/Implant Dentistry, and Diplomate of the International Congress of Oral Implantologists. Dr. Pikos is the recipient of the 2006 Aaron Gershkoff Memorial Award from the American Academy of Implant Dentistry and the 2015 Saul Schluger Memorial Award for Top Educator.

He is an Adjunct Assistant Professor, Department of Oral & Maxillofacial Surgery at The Ohio State University College of Dentistry and Nova Southeastern University College of Dental Medicine. He is al

3D printing plays a valuable role in the dental lab at Precision Ceramics. With the use of 3D printing on the rise, the purchase of an Eden260V PolyJet printer from Stratasys was a necessary addition to our facility. The versatility of the 3D printer has had a very meaningful impact on the work flow of the lab. Being able to quickly print out models, surgical guides, anatomical models, partial denture frameworks and more, has saved valuable time and money. Having the ability to accurately print out verification jigs approved for in-mouth use gives us the ability to check on fit, form and function before approving the final product. The use of 3D printing in the dental lab is a more vital tool than ever before.

What You Will Learn:
• How 3D printing works in the laboratory setting.
• What applications work best with the Stratasys Eden260V.
• The many ways in which 3D printing can help streamline work flow in the lab.
• What does it take to maintain a 3D printer?

It’s a new year and a better time than ever to see some new patients! Join us to see for yourself how Demandforce will help your practice enhance your online presence to attract new patients, schedule more appointments, and increase revenue. Be the first to hear about new features such as Online Booking with live appointment scheduling on sites like Yelp!

Learning Objectives:
• Understand the key components of a strong online reputation, the sites to focus on, and the role of reviews
• Understand steps to take today to start enhancing your online presence and be found by potential patients
• Understand how Demandforce automates review collection, appointment confirmations, marketing and more to attract new patients, schedule more appointments, reduce no-shows and increase overall revenue

About John Ellis:
John Ellis has over 11 years of experience in sales consulting and practice growth advising. He has seen the exponential growth in Demandforce since he joined in 2011 and has lead both the medical and dental divisions to bring the solution to thousands of practices nationwide.

Understand the repercussions of placing patients and potential patients on hold. Find out how you can avoid neglecting them and how to engage them while on the call. Improve, schedule rates, customer loyalty, referrals and quickly realize the positive effects on your bottom line.

Learning Objectives:
• Understanding the importance of keeping your customers engaged while on the phone, and see how damaging it can be to place them on hold.
• Learn how to decrease call length, increase call effectiveness, and build rapport and trust with patients.
• Explore low cost and no cost technology options for simplifying each phone call and increasing its effectiveness.

Discuss the new role of 3D imaging in the orthodontic practice, including clinical and practical applications. This presentation will cover what you need to know before, during and after implementing 3D orthodontic treatment solutions for your patients. Radiation responsibility, clinical case studies and new features and functions of 3D imaging systems will be addressed.

Stop wasting your money on marketing! Learn how to ensure your marketing dollars work as hard as you do, and get you the results you’re looking for. You will learn the principles and practical application to be able to easily set up any type of marketing so you get great returns, without your constant attention.

• You get the bottom line based on the documented results of hundreds of practices
• Know what works best & what is a waste of money
• How to make sure YOUR marketing plan works & why others fail
• How to “Close the loop” on your marketing dollars to ensure your staff is optimizing returns

We will walk you through how to apply what you learn to your practice from start to finish. You will be able to avoid the pitfalls and costly mistakes that waste your money instead of growing your practice. If you want to add quality new patients to your practice, don’t miss this opportunity!

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** In appreciation for attending this webcast, all attendees are eligible to receive 90 days worth of FREE tracking of all the marketing for your dental practice (i.e. newspaper, mailers, flyers, radio, etc.). This includes tracking phone numbers for every marketing channel you're using. Plus exclusive call scoring, so you know exactly how all your marketing calls are being handled across 37 KPI (Key Performance Indicators). In addition to 24/7 access to what results you're getting, you'll also receive daily call reports and analytics. You'll know exactly how many new patients you've received, what's working and what's not, when the new appointments are scheduled, and that's just the beginning. All for FREE for 90 days!

Orthodontic diagnosis and treatment planning has not changed much in years, until recently. Three dimensional imaging has become easier to implement in the practice and more useful than ever. Understand how utilization of in-office Cone Beam imaging is changing the way we see our patients. Dr. Graham explains how to utilize CBCT technology to become better diagnosticians and communicators, while improving patient flow and treatment. Dr. Graham will give an in depth discussion of the relative radiation risks of 3D vs. 2D imaging and how to share that information with referring doctors and potential patients.