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What a difference two years makes! In 2009, AMD LASERS introduced the
Picasso laser to dentistry and orthodontics, and changed the way practitioners
looked at (and purchased) lasers. Since then, AMD has been the toast of the
town, winning numerous accolades, tweaking and re-tweaking its design, introducing
new "lighter" iterations and developing a state-of-the-art iPad app for
new Picasso users. Orthotown Magazine caught up with AMD President and CEO
Alan Miller to find out more about his whirlwind 24 months and what the next
few years have in store for the company.
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In June 2009, Orthotown Magazine helped
introduce AMD LASERS' Picasso laser to the
orthodontic world. It was no less than a revolution
in the dental and orthodontic professions in
terms of affordability and ease of use. What has
the last two years been like at AMD LASERS?
Miller: I guess you can say it was like lighting a fuse on a
rocket and trying to hang on with one hand while trying to
build a bigger rocket with the other. I always knew dentists
wanted an easy-to-use laser that was affordable, but the biggest
surprise was how many dentists want to be a part of something.
What do you mean be a part of something?
Miller: I mean being a part of something successful, something
fun and something truly beneficial for their patients.
Lasers have been around for 50 years, 20 in dentistry, and really
only affordable within the last few years. We try to treat every
prospective laser client, AMD customer and even our competition
with respect. We as an industry are great, not as individuals
but as a profession.
Speaking of competition you have developed a
bulls eye on your back, what is that like?
Miller: I take it as a compliment as we have a lot to be
proud of at AMD. I welcome competition and think that they
have validated our pricing and confirmed that there was simply
a lot of gouging going on. With all of the marketing we are
doing it has brought up the awareness level for laser dentistry
and all of the manufactures are selling more product. This
makes me ecstatic!
What's AMD's current business philosophy?
Has it changed in the last two years? How
have your goals changed?
Miller: Our business philosophy and goals remain the
same. Treat people like you like to be treated and always take
the high road. Our mission is still to equip every dental practice
and every operatory around the world with the Picasso line
of dental lasers.
You started with a single product – Picasso,
what else have you accomplished in the last
two years?
Miller: Shortly after Picasso we introduced Picasso Lite, an
affordable and best-selling laser. Then we focused heavily on
education. We founded the International Center for Laser
Education, developed a six-hour certification program, developed
the world's first laser iPad application and recently introduced
the Masters of Laser Education series. Just recently we
finished the designs for our next generation of hard- and soft-tissue
lasers that are once again going to keep the competition on
their toes.
What changes have you taken with training
and education? What's the Masters of Laser
Dentistry Education Series?
Miller: We have expanded our educational solutions to meet
the various learning needs of our customers. We now offer
online, DVD and hands-on training courses, along with various
lectures and seminars across the country. We also offer an iPad
app. With all of these solutions available, we make it easier and
more accessible for our customers to be trained on our products
in the medium that works for them.
The Masters of Laser Dentistry is part of the expansion of our
domestic education program. This program consists of a 23-city
lecture series coupled with hands-on training using the Picasso
line of dental lasers taught by dentistry laser specialists in the areas
of orthodontics, periodontics, endodontics, low-level laser therapy
and surgery. The series is designed for dentists and hygienists
who are new to, or unfamiliar with the Picasso diode laser. We are
very excited to now offer hands-on training to our customers.
AMD developed an app for the iPad last year
that aids in training. What more can you tell
me about the app? What updates are you
working on?
Miller: The iPad app was launched as part of our green initiative
and in an effort to create a digital and more accessible educational
solution. The iPad app enables dentists to view patient
educational, how-to and clinical videos directly from their iPads,
eliminating the need for DVDs, printed materials and more. The
app also contains all of the marketing materials, operations manuals
and everything else that was previously printed, making this
app a huge win for our customers and the environment.
We recently updated the app with articles
and the ability to take the certification course
through the iPad, generate the certificate of completion and
print the certificate to a local printer. This update enhances
the experience.
Expanding your Picasso line, you've unveiled
the Picasso Lite. Tell me about this new laser.
Miller: The Picasso Lite offers 2.5 watts of power, three customizable
presets, an icon membrane touch screen, adjustable
volume and aiming beam intensity. The Picasso Lite is the ideal
affordable and easy-to-use replacement for the electrosurge and
scalpel for all soft-tissue procedures and is designed for the first-time
laser dentist and hygienist.
There are four main differences between the Picasso and the
Picasso Lite.
- The Picasso has seven watts of power and the Picasso Lite
has 2.5 watts of power.
- Though both lasers can do a wide variety of soft-tissue
surgical, periodontal and endodontic procedures, only the
Picasso can do laser whitening.
- The Picasso features a color touch screen, a multiple language
menu with eight customizable presets. The Picasso
Lite has an icon membrane touch screen with three customizable
presets.
- With the Picasso you are able to customize the continuous/
pulsed modes whereas these modes are preset on the
Picasso Lite.
There are certainly differences between the
Picasso and Picasso Lite. How does an orthodontist
know which one would work best in his
or her ortho practice?
Miller: Picasso and the Picasso Lite lasers are both excellent
choices for the orthodontist. Those looking for simple and
affordable should choose Picasso Lite, those seeking the extra
advantage of laser whitening should choose Picasso.
You used the adjective "beautiful" to describe
the laser. It is not too often you hear a product
described like that.
Miller: It is our clients that tell us that! I first drew the
Picasso shape on a napkin; you could say it looked a lot like
the helmet of a Star Wars Storm Trooper. But it quickly developed
into this shape that looks really more like a piece of art
than a laser. Dentists often tell me they bought a Picasso
because it looks awesome in their practice in front of their
patients. To me it is all part of innovation, the combination of
functionality and art.
I understand you've developed more accessories
for both the Picasso and Picasso Lite.
Can you tell me more about each one?
Miller: Last year we launched our disposable tips for our
new multi-tip handpiece. The tips were designed to meet the
needs of all soft-tissue dental procedures. The new disposable
tips are available in various angles, lengths and sizes to meet
our client's needs. The tips are easier to use and more convenient
than the traditional strippable fiber. Of course we still
offer strippable fibers on both of our lasers making them the
only lasers available on the market with your choice of delivery
systems.
We also launched a bleaching tip for our Picasso laser that is
used with our multi-tip handpiece.
Our bleaching tip is used with power bleaching gel that was
developed in order to guarantee the best results with the use of
a diode laser. The heat from the laser is absorbed in the gel, alleviating
post-treatment teeth sensitivity.
These newest offerings continue to show that we reinvest
in our current and future products as part of our commitment
to provide innovative and quality laser products to the
dental industry.
In November 2010, you expanded your domestic
and international distribution channels to ensure
wider penetration of Picasso and you're even
marketing in Russia. How popular has Picasso
become worldwide?
Miller: We have distributors in more than 65 countries and
we are continuing to grow, making the Picasso line of dental
lasers available in major markets across the globe. With our
global expansion, our Picasso line of dental lasers has become
the No. 1 selling lasers in the world. Recently we attended the
IDS show in Cologne, Germany. We had more than 500 new
dealers fighting to become AMD representatives. Our booth was
one of the busiest booths in the USA Pavilion. We also had a
great number of customers come by and let us know how the
Picasso has made an impact in their practice. This is a testament
to the influence AMD has made worldwide.
Since we highlighted AMD in 2009, you've
been everywhere! You've even received tons
of awards for the Picasso. What does it feel like
to get such a positive reception?
Miller: It's a great feeling to know that our commitment
to excellence and customer service has been recognized by
the dental industry and community. We make it affordable
for dental practitioners to provide state-of-the-art treatment
to their patients and these award-winning lasers are considered
the gold standard in quality and affordability around
the world.

Why should an orthodontist buy your laser?
Miller: They will get a product that is easy to use and excellent
support all at an affordable price.
What does AMD have in the works? What can
we expect to see in the future?
Miller: Let's just say that we just got done warming up. The
next generation of our products is going to blow your mind.
For more information about AMD LASERS,
please visit www.amdlasers.com or call 866-999-2635.
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