
The troubled economy has put a damper on the commercial
real estate market, which ends up being good news for orthodontic
practices. Whether you’re signing a new lease for your
practice or are renewing an existing one, you are now likely to
enjoy a stronger negotiating position than you would have in the
recent past. Developers overbuilt during the real estate boom,
most national retailers
have cut back their
store-growth plans, and
some smaller, local businesses
have had to close their operations. As a result of these
factors, vacancies are high. Commercial landlords are motivated
to approve deals in order to attract and retain good tenants,
which they might not have in better economic times.
Landlords’ desire to cut deals doesn’t mean, however, that
they’re giving away the farm. Orthodontists would be wise to
pay close attention to the leases they are asked to sign. The following
three contract sections are areas where we have found
landlords often try to gain an upper hand.
Term
Generally speaking, the landlord’s goal is to lock the tenant
into a longer term while the tenant hopes to pay as little
as possible. You can frequently
ask the landlord
to add years onto
the lease in return for
lower rent or to gain other concessions like a tenant improvement
allowance.
In truth, most orthodontists will have to commit to a 10-
year lease. Orthodontic practices have high build-out costs
for their offices, often $85 per square foot, and might need to
borrow upward of $100,000 from a financial institution. Most
banks require a 10-year lease before approving such a high build-out loan. Landlords, however, typically aren’t aware of this
requirement and might assume an orthodontist’s build-out costs
are similar to a general dentist’s (approximately $55 per square
foot). As a negotiation tactic, you can start by offering to sign a
seven-year lease and allow the landlord to raise the term to 10
years in order to gain lower rent. In case the landlord actually
approves a seven-year term, you can ask for three additional
option years, which will give you the chance to extend the contract
and meet the bank’s requirement.
Before renewing a lease, the doctor should take various
factors into account such as nearby competition, the health of
the local economy, any desire to relocate and the level of satisfaction
with the present location. Even if you are satisfied
with where you are, about a year before your contract expires
you should take the time to contact other landlords and discuss
the incentives they are willing to offer for relocation.
Learn what your neighbors are paying. Get a sense of the market,
and use your findings as leverage. If your practice already
has more than one office, your position is even stronger since
you have a back-up place to practice in case contract negotiations
fall through.
Indemnity
Disputes between tenants and landlords will happen. Most
are small and can be resolved easily, but others can concern
tens or even hundreds of thousands of dollars. You might feel
your landlord should pay for a new roof or A/C system. An
employee or patient of yours might suffer a bad fall in an icy
parking lot, and in your view, the medical costs are the landlord’s
liability.
You will find it difficult to seek resolution through the legal
system if you signed a lease that includes an indemnity clause.
Such a clause means the tenant has waived rights, which could
include rights to recovery, claims and actions against the landlord
and sometimes the right to a trial by jury. Often, an indemnity
clause can be a single sentence slipped into a lengthy section
of legalese, and doctors will not be aware of the rights they are
signing away.
Be careful of indemnifying landlords against legal action. If
they are firm about such a provision in the lease, you should at
least insist upon mutual indemnification, so your practice has
the same protection the landlord has. For a dispute covered by a
lease with mutual indemnification, the matter will go to a jury.
Juries tend to like doctors and to rule in favor of the little guy.
Since a jury trial is more likely to go in your favor, some landlords
wish to preclude this possibility. If the lease indemnifies
the landlord from a jury trial, the matter will go to a judge who
might be more inclined to favor the landlord.
As a rule, keep an eye out for indemnification clauses. You
might decide to waive some judicial rights because you find the
property ideal or because of some other business reason, but
make sure you are doing so consciously and not because of a
deception or a failure to carefully read the contract.
Triple Nets
Most leases will contain a section covering the property’s
base rent and a separate section covering extra costs passed
along to tenants. These extra costs, called “triple nets,” consist
of three items: real estate property taxes, insurance on the
property and Common Area Maintenance (CAM). The first
two items are typically straightforward because landlords cannot
readily negotiate their own costs with the government or
insurance carriers. Still, as a tenant with your own expense
projections to consider, you should always request a cap on
the amount the landlord can increase your costs each year. A
good strategy is to ask for a three percent cap on annual
increases in triple nets, and most landlords will settle for a
four or five percent cap.
Unlike insurance or taxes, CAM fees are one area where
landlords often try to pass off their own costs onto the tenants’
shoulders. Legitimate CAM fees will help the landlord cover
direct expenses for the areas shared among multiple tenants,
areas such as lobbies, public bathrooms and parking lots. On the
other hand, CAM fees should not cover the landlord’s management,
administrative, accounting, legal or marketing costs. Ask
for the lease to explicitly state what CAM covers. At end of each
year, your landlord will submit CAM expenditures, and you’ll
have 30 days to review them. Most doctors are so busy, they
don’t look at the list, but I have found that many landlords will
try to insert illegitimate charges. If you successfully dispute any
fraudulent CAM fees, you will also be entitled to reimbursement
of your legal costs.
The three sections discussed above only scratch the surface
of the potential traps found in leases, which can be quite lengthy
and often impenetrable. You don’t have to assume all landlords
are ethically challenged adversaries, but it’s a good idea to prepare
for the worst by reviewing your lease carefully before you
sign and enlisting the help of a good real estate agent or lawyer.
The greatest leverage you can have is to always be willing to walk
away from the deal.
|