Teeth, Tech, Time and Tickets
by Chelsea Knorr, Associate Editor, Orthotown Magazine
A practicing orthodontist in Orlando, Florida,
Dr. Battle is a Townie to the core. Herein, we
chat with him about his three practices,
how he relies on the Internet to keep his
businesses running smoothly and how in
his off time, you're likely to find him giving
back to his community or at Amway Center
watching the Orlando Magic shoot hoops.
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Name: Jason Battle, DDS, CAGS, Orthodontist
Graduate From: Jacksonville University - Certificate Advanced
Graduate Studies in Orthodontics and Dentofacial Orthopedics
University of Tennessee - DDS
Valdosa State University - BS
Practice Name: Premiere Orthodontics
Practice Location: Orlando, Florida
Staff: Six
Website: premiereorthodontics.com
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First off, what drew you to ortho?
What inspired your career decision?
Battle: My Uncle is a dentist. I liked
the freedom that he had to shape his business
and practice how he felt best-suited
his personality and skill set. While in
dental school, I was drawn to orthodontics
because it was like a multi-year puzzle. I enjoy solving problems
and in orthodontics there is always a new problem to solve.
Tell me a little about your practices? What is the workflow
like? Describe a typical day.
Battle: We are six years old and have three locations, so we
depend heavily on Internet-based technology to function. We
access patients' charts through the Internet, our phones are
Internet-based and much of our patient communication is
through the Internet. Originally, the plan was to open only one
location. However, as more competition came into our area, the
need for a second and then a third location became apparent in
order to fill my week.
We template our schedule toward our patients' desire for early
morning appointments and late afternoon appointments. Those
appointments are usually shorter adjustments. Our initial bondings,
debands, lab work and long adjustments are scheduled in the
middle of the day.
A typical day starts at 8:30 with our morning huddle. We
review patient requests, emergencies, clinic protocol, etc. We will
see our first patient at 8:40, handling only short adjustments until
9:40. At 9:40, we start our banding, long adjustments and deband
appointments which will go until about noon. Our lunch, lab and
referral doctor lunch time is from 12-2. We'll then resume clinic at
2 p.m. with debands, long adjustments and bandings. Around
3:40, the day shifts back to short adjustment appointments until
5:20 when we end our day.
What do you do to set your practice apart from others?
Battle: First we focus on customer service. We never want
our patients to wonder "what's next?" We keep them informed,
we communicate treatment goals/time, progress and the
thought process behind our treatment. We regularly communicate
with our patients through
e-mail surveys. They can rate
us on 14 different items. This
way we know if there is/will
be a problem and can solve it
before it becomes one. Second,
we want to have excellent cases
that our patients and referrers
are happy with. We have a
checklist of treatment goals
for each patient so that we can evaluate
our performance. Third, we want to
be on-time with our treatment and
appointments. Lastly, we follow our
cases for two years post-treatment to
ensure stability.
Life story. Ready. Set. Go.
Battle: I was born (Michigan) and
raised (Ohio) in the Midwest. My family moved to Atlanta
when I was 15. From Atlanta I was able to take many trips to
Florida through my church youth group. I fell in the love with
the state and tried to do everything I could to make it my home.
Describe how you integrate dentofacial orthopedics?
Battle: I try very hard to avoid surgery. It's an option, but
most families can't afford it and there are risks. I've been successful
at camouflaging many Class II and III cases as an alternative.
I enjoy using the Forsus appliance for Class II correction and an
RPE with heavy Class III elastics for Class III correction. The
lower incisors inclination won't be Board quality in these cases,
but I still feel like we are offering these families a viable alternative
to invasive treatment.
You are an active Townie and post frequently on
Orthotown.com.
How did you learn about Orthotown?
Battle: I learned about Orthotown through Dentaltown by
way of the Student Doctor Network (SDN). I frequently
commented on the SDN network, and enjoyed my discussions
there. I wanted to continue in my professional life.
What has Orthotown done for your professional life?
Battle: Most orthodontic offices are single-doctor practices.
It gets lonely sometimes not being able to bounce ideas off
another person and hard to add new treatment modalities.
Orthotown allows me to interact with people who are going
through my similar experiences.
What do you think is the biggest problem orthodontics
faces today?
Battle: Orthodontists are feeling more pressure on their
businesses due to more competition (new graduates and chains),
GPs doing their own ortho and a decrease in the population of
adolescents. I believe the traditional business model of graduating
from residency and hanging a sign on an office, which has
worked for 50-60 years, is changing. There is more pressure on
new graduates than ever, many simply cannot afford to open or
purchase an office. Unfortunately, it's difficult to foresee what
the new model will look like. Will orthodontists form more
group partnerships (like oral surgeons), maybe joint partnerships
with other specialists (pediatric dentists, periodontists)
or possibly work in mini dental clinics with all specialties?
Who knows?
Looking ahead, what would you like to see ortho do
in terms of the way it operates as a profession in the
next five to 10 years?
Battle: I wish the profession would help educate the lay public
about what we do. The AAO has an awareness campaign, but
I don't think it's very effective. Also, I wish there were a new
patient financing model. We are the only specialty that gives away
our services and then wonders why the public devalues that service.
We give away free consults, and finance anyone with a pulse.
Who are some of your mentors?
Battle: Larry Jerrold, Jean Pierre Pontier, Elliott Moskowitz, Randy Feldman, Alan Shoopak, Rao Kopouri, Dan Barry,
Bernard Johnson and Toni Gregory.
What is your favorite procedure?
Battle: Removing black triangles through interproximal
reduction and space closure.
Describe your most successful or rewarding experience
in your professional life.
Battle: I really enjoy participating in the Smiles Change
Lives program. Using my skill set to change someone's life who
may not be able to afford my services is highly rewarding.
You are a sports enthusiast. What teams would we
find you cheering for?
Battle: I love football. I cheer for our local university UCF,
the Florida Gators, the Atlanta Falcons (my hometown) and the
Jacksonville Jaguars. I am also a fan of baseball and basketball.
I am an Orlando Magic season ticket holder. In baseball, I cheer
for the Detroit Tigers (my birthplace) and the Atlanta Braves.
You volunteer in your community. Tell me about
some of the ways you give back.
Battle: I perform volunteer dentistry at a local free clinic
near downtown Orlando. I also participate with Smiles
Change Lives. I am also on the Board of Directors for the local
dental society.
What do you like to do when you are not working?
Battle: I love to grill, travel and learn about new technology.
My family is small but I enjoy spending time with them.
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Dr. Battle's Top Products
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Dimple Plier |
Started using it in 2006. It helps me finish aligner cases without refinements,
so I use it at the end of every aligner case. |
Fuji |
Started using it in 2004. It's a great bonding agent and works well in a
wet field. I use it for banding molars and build-ups. |
Boone Height Gauge |
Started using it in 2004. It gives me predictable bracket placement
every day, so I use it for every initial bonding. |
Transbond |
I started using this in 2011. It's a strong adhesive, so we get very few
bond failures. |
Vocalocity |
I started using this in 2012. It allows us to manage more phone calls
and seamlessly work in different locations. |
Screenplay |
Began using this in 2010. The software allows me to consistently
explain complex orthodontic treatment. This helps me out on new
patient exams. |
Parkell Electrosurge |
I started using it in 2011. It allows me to expose teeth to move treatment
along and provide gingivectomies which make my cases look better. |
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