Practice Management, HR and Accounting

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A Voice in the Arena: You’ve Already Won! Orthotown editorial director Dr. Chad Foster reflects on a conversation he read online and discusses why he believes it’s important to focus on things that you love to find more fulfillment.
A Voice in the Arena: You’ve Already Won!
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster reflects on a conversation he read online and discusses why he believes it’s important to focus on things that you love to find more fulfillment.
March 2022
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The Rules of the Game Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In the final installment of this two-part series, Scheduling Institute founder Jay Geier explains what orthodontists in each category need to be aware of before a buyer makes an offer.
The Rules of the Game
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In the final installment of this two-part series, Scheduling Institute founder Jay Geier explains what orthodontists in each category need to be aware of before a buyer makes an offer.
January/February 2022
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2021 Townie Choice Awards After Townies cast their ballots for their favorite orthodontic services and products, we tallied the results. Now, it’s time to announce the winners of the Orthodontic 2021 Townie Choice Awards!
2021 Townie Choice Awards
After Townies cast their ballots for their favorite orthodontic services and products, we tallied the results. Now, it’s time to announce the winners of the Orthodontic 2021 Townie Choice Awards!
January/February 2022
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GP Referrals Dentaltown editorial director Dr. Thomas Giacobbi shares the dentist’s perspective about deciding which orthodontists he refers his patients to—and why.
GP Referrals
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Thomas Giacobbi shares the dentist’s perspective about deciding which orthodontists he refers his patients to—and why.
January/February 2022
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Office Visit: Dr. Gary Kawata This Townie has won four “teacher of the year” awards while serving as a clinical assistant professor at the University of Southern California’s graduate orthodontics program. He also runs a beautiful practice in Corona, California. Hear his take on clinical diagnostic technology, what new grads should expect from the future of orthodontics, and more.
Office Visit: Dr. Gary Kawata
by Kyle Patton, associate editor
This Townie has won four “teacher of the year” awards while serving as a clinical assistant professor at the University of Southern California’s graduate orthodontics program. He also runs a beautiful practice in Corona, California. Hear his take on clinical diagnostic technology, what new grads should expect from the future of orthodontics, and more.
January/February 2022
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A Voice in the Arena: Stoking the Flames of Passion—for Orthodontics Orthotown editorial director Dr. Chad Foster explains how orthodontists are often unique in that they’re passionate about their careers, and not what those careers allow them to do outside of work.
A Voice in the Arena: Stoking the Flames of Passion—for Orthodontics
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster explains how orthodontists are often unique in that they’re passionate about their careers, and not what those careers allow them to do outside of work.
January/February 2022
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What Game Are You Playing? Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In Part 1 of a two-part series, Scheduling Institute founder Jay Geier starts the conversation about how orthodontists in each category can best position themselves for when it’s time to sell their practice.
What Game Are You Playing?
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In Part 1 of a two-part series, Scheduling Institute founder Jay Geier starts the conversation about how orthodontists in each category can best position themselves for when it’s time to sell their practice.
December 2021
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Behind the Curtain: 5 Failures That Forged Me In the latest installment of our newest recurring column written by members of the Orthotown community, Dr. Kyle Fagala shares five failures he encountered during his first eight years of practice, and the lessons learned from them.
Behind the Curtain: 5 Failures That Forged Me
by Dr. Kyle Fagala
In the latest installment of our newest recurring column written by members of the Orthotown community, Dr. Kyle Fagala shares five failures he encountered during his first eight years of practice, and the lessons learned from them.
December 2021
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It's Go Time!—4th Quarter Dental Strategies Scheduling Institute founder Jay Geier explains why it’s important to set aggressive goals for your fourth quarter—it can get you back on track for the overall year, or just build on the momentum you’ve already got going. Geier's suggestions in five different categories can help dentists score big in 2021 and position them for a strong opening drive in 2022.
It's Go Time!—4th Quarter Dental Strategies
by Jay Geier
Scheduling Institute founder Jay Geier explains why it’s important to set aggressive goals for your fourth quarter—it can get you back on track for the overall year, or just build on the momentum you’ve already got going. Geier's suggestions in five different categories can help dentists score big in 2021 and position them for a strong opening drive in 2022.
November 2021
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Office Visit: Dr. Anthony Anyadike With more than three decades of practice under his belt, this Townie is one of the longest-tenured orthodontists in the metro D.C. area. We visit his Glen Burnie, Maryland, practice to talk about the evolution of the profession, growing up in West Africa and the bittersweetness of being a Baltimore Orioles fan.
Office Visit: Dr. Anthony Anyadike
by Kyle Patton, associate editor
With more than three decades of practice under his belt, this Townie is one of the longest-tenured orthodontists in the metro D.C. area. We visit his Glen Burnie, Maryland, practice to talk about the evolution of the profession, growing up in West Africa and the bittersweetness of being a Baltimore Orioles fan.
November 2021
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What’s Your Purpose? The way a practice hopes to use virtual consultations should dictate how the technology is rolled out and available to patients. Casey Bull of The Invisible Orthodontist recaps the most common uses and setups.
What’s Your Purpose?
by Casey Bull
The way a practice hopes to use virtual consultations should dictate how the technology is rolled out and available to patients. Casey Bull of The Invisible Orthodontist recaps the most common uses and setups.
October 2021
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Renting From a GP? Townies discuss the pros and cons of working at multiple practices—especially out of a dentist’s office.
Renting From a GP?
Townies discuss the pros and cons of working at multiple practices—especially out of a dentist’s office.
October 2021
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The ‘Great 8’ Dr. Christos Papadopoulos accepted an associate position with an orthodontist who grew his practice into a DSO with more than 50 locations. Along the way, Papadopoulos learned a tremendous amount that would help him when he eventually left and opened his own practice. Here, he discusses eight important things orthodontists should consider before joining any DSO.
The ‘Great 8’
by Dr. Christos Papadopoulos
Dr. Christos Papadopoulos accepted an associate position with an orthodontist who grew his practice into a DSO with more than 50 locations. Along the way, Papadopoulos learned a tremendous amount that would help him when he eventually left and opened his own practice. Here, he discusses eight important things orthodontists should consider before joining any DSO.
November 2021
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A Voice in the Arena: Adult Orthodontic Rehab Cases Orthotown Editorial Director Dr. Chad Foster discusses the lessons he’s learned when treating adult orthodontic rehabilitation cases, and the four items he needs to be comfortable with before he agrees to take on a new patient who needs such care.
A Voice in the Arena: Adult Orthodontic Rehab Cases
by Dr. Chad Foster
Orthotown Editorial Director Dr. Chad Foster discusses the lessons he’s learned when treating adult orthodontic rehabilitation cases, and the four items he needs to be comfortable with before he agrees to take on a new patient who needs such care.
December 2021
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How’s Your (Financial) Health? In this financial health checkup, Scheduling Institute founder Jay Geier discusses the three most important areas of an orthodontic practice that owners need to invest in for positive returns.
How’s Your (Financial) Health?
by Jay Geier
In this financial health checkup, Scheduling Institute founder Jay Geier discusses the three most important areas of an orthodontic practice that owners need to invest in for positive returns.
September 2021
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Cover Your Assets An orthodontic practice needs layers of cybersecurity protection to keep it safe. With the right plan in place, the layers perform like a moat and walls around a castle: Each obstacle might not be able to completely prevent an attack on its own, but together they should slow attackers enough to be noticed and dealt with.
Cover Your Assets
by Tom Jewkes and Dan Gavin
An orthodontic practice needs layers of cybersecurity protection to keep it safe. With the right plan in place, the layers perform like a moat and walls around a castle: Each obstacle might not be able to completely prevent an attack on its own, but together they should slow attackers enough to be noticed and dealt with.
September 2021
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A Voice in the Arena: Champion What Your Patients Want Orthotown editorial director Dr. Chad Foster shares why it’s important to focus on aesthetics during in the new-patient exam.
A Voice in the Arena: Champion What Your Patients Want
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster shares why it’s important to focus on aesthetics during in the new-patient exam.
September 2021
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Poll: Practice Management With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on Practice Management.
Poll: Practice Management
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on Practice Management.
July/August 2021
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A Voice in the Arena: The Wanting Self Orthotown editorial director Dr. Chad Foster delves into the “wanting self,” a concept that’s discussed in his favorite book, and shares how it relates to orthodontists.
A Voice in the Arena: The Wanting Self
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster delves into the “wanting self,” a concept that’s discussed in his favorite book, and shares how it relates to orthodontists.
July/August 2021
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Orthodontic Office Cultural Relevance Scheduling Institute founder and CEO Jay Geier explains the difference between a transactional practice culture and a relational one—and how the latter can help drive practice success.
Orthodontic Office Cultural Relevance
by Jay Geier
Scheduling Institute founder and CEO Jay Geier explains the difference between a transactional practice culture and a relational one—and how the latter can help drive practice success.
June 2021
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Product Profile: Dolphin Concierge Schedule appointments with ease
Product Profile: Dolphin Concierge
Schedule appointments with ease
October 2021
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A Voice in the Arena: Be the Lion You Are Orthotown editorial director Dr. Chad Foster shares the importance of not feeling like a “hamster on a wheel in a small cage” and how he broke free when he found himself in that situation.
A Voice in the Arena: Be the Lion You Are
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster shares the importance of not feeling like a “hamster on a wheel in a small cage” and how he broke free when he found himself in that situation.
June 2021
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Google My Business Orthodontic marketing expert Mary Kay Miller explains how practices can cultivate and curate their Google My Business entry, one of the most important pieces of digital real estate available when marketing your practice online.
Google My Business
by Mary Kay Miller
Orthodontic marketing expert Mary Kay Miller explains how practices can cultivate and curate their Google My Business entry, one of the most important pieces of digital real estate available when marketing your practice online.
July/August 2021
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Policing the Insurance Policies As practice management consultant Tina Byrne explains, being an in-network provider and participating with an insurance plan is not necessarily a “discount death sentence”—to the contrary, a strategic approach to contracting, coding and claim submission could yield tremendous growth in a practice.
Policing the Insurance Policies
by Tina Byrne
As practice management consultant Tina Byrne explains, being an in-network provider and participating with an insurance plan is not necessarily a “discount death sentence”—to the contrary, a strategic approach to contracting, coding and claim submission could yield tremendous growth in a practice.
July/August 2021
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Employee Termination: Keep Your Story Straight When it comes to employee separations, firings are, by far, the riskiest. HR expert Paul Edwards explains how practice owners can help control the narrative of employee termination through preventive action, risk assessment and accurate communication.
Employee Termination: Keep Your Story Straight
by Paul Edwards
When it comes to employee separations, firings are, by far, the riskiest. HR expert Paul Edwards explains how practice owners can help control the narrative of employee termination through preventive action, risk assessment and accurate communication.
September 2021
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