Unconscious Bias in the Dental Practice

Dr. Laila Hishaw, Unconscious Bias in the Dental Practice
Speaker: Dr. Laila Hishaw
CE Credits: 1
Format: MP4 Video
This course explores the common types of unconscious bias that can manifest within a dental practice, including racial, ethnic, gender, age and socioeconomic biases. By recognizing and acknowledging t...more
  • 5.0 (1 Review)
  • Running Time: 45 minutes
  • Released: 1/11/2024
  • Expiration Date: 1/11/2027
CE Details
Credit Details
This electronically delivered self-instructional program is designated for 1 hour of CE credit by Farran Media.
AGD Code: 770.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

This course explores the pervasive nature of unconscious bias and its impact on decision-making within the dental profession. We will explore the common types of unconscious bias that can manifest within the dental practice, including racial or ethnic bias, gender bias, age bias, and socioeconomic bias, among others. The consequences of these biases on patient care are discussed, including disparities in treatment, communication challenges, and patient satisfaction. The presentation emphasizes the importance of adhering to ethical guidelines, specifically the Principle of Justice, a pillar of the ADA Code of Ethics, in mitigating bias and ensuring fair and respectful treatment for all patients. Practical strategies and evidence-based approaches to reducing unconscious bias are also provided, aiming to foster a culture of inclusivity and diversity within dental teams and the patients served.

This course will equip dental professionals to recognize and address unconscious bias in their practice. By understanding its impact, adhering to ethical principles, and implementing practical strategies, equitable care can be provided, leading to improved oral health outcomes and a positive impact on patients' lives.

Educational Objectives:
Upon completion of this course, you should be able to:
  • Define unconscious bias and the common types that present in the dental practice.
  • Understand the impact of unconscious bias in patient care.
  • Understand and apply the ADA Code of Ethic’s, principle of justice ("fairness") in the dental profession in delivering dental care without prejudice.
  • Develop tools to reduce unconscious bias interpersonally and within our dental teams to provide equitable care and improve oral health outcomes.
Description of Speaker:
Dr. Laila Hishaw is an author, speaker, private-practice owner and board-certified pediatric dentist serving Southern Arizona for over two decades. Described as a thought leader and change agent for diversity in dentistry, she is creating opportunities for and inspiring hope in the next generation of diverse leaders in her profession. She founded the nonprofit, Diversity In Dentistry Mentorships, Inc. to strike more of a balance in our profession by mentoring our youth and pre-dental Black, Latinx, and Native American students.

At the time of the release of this course, for the past 12 months, Dr. Hishaw declares that neither her nor any family member had any financial interest in any commercial entity related to this course.

CE Reviews


5.0  (1 Review)
 1 person would recommend this course to a friend.
Instructor spoke clearly and was easy to understand
Course material was informative, organized, and up to date
Course objectives were consistent with course as advertised
Excellent overview
User: lindadouglas
Date: 3/16/2024
Instructor spoke clearly and was easy to understand
Course material was informative, organized, and up to date
Course objectives were consistent with course as advertised
A great course which gently instigated valuable self-reflection.
CE Policies
American Dental Association (ADA), Continuing Education Recognition Program (CERP) provider
Farran Media is an ADA CERP Recognized Provider. ADA CERP is a service of the American Dental Association to assist dental professionals in identifying quality providers of continuing dental education. ADA CERP does not approve or endorse individual courses or instructors, nor does it imply acceptance of credit hours by boards of dentistry. Concerns or complaints about a CE provider may be directed to the provider or to ADA CERP at https://ccepr.ada.org. For any questions, please contact Nareg Apelian, DMD, Director of Continuing Education at nareg@farranmedia.com.
American General Dentistry (AGD), Program Approval for Continuing Education (PACE) approved, FAGD / MAGD Credit Farran Media is a nationally approved PACE Program Provider by the Academy of General Dentistry. Approval does not imply acceptance by any regulatory authority or AGD endorsement. The current term of approval extends from 1/1/2023 to 12/31/2026. Provider ID# 304396
This activity meets the educational criteria required for verifiable Continuing Professional Development under the General Dental Council Lifelong Learning scheme and represents 1 hour of verifiable CPD.

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

CE Contact
For any questions, please contact Nareg Apelian, DMD, Director of Continuing Education at nareg@farranmedia.com
To reap the full benefits of this CE course, the presenters (Howie Horrocks and Mark Dilatush) have agreed to create a marketing plan specifically tailored to your practice and your specific market area. Having your marketing plan printed and open while you view the course material, will greatly individualize your learning experience.
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