Townie® Poll

Practice management

Poll conducted from 5/1/2019 To 6/3/2019

Are you happy with your practice management software?
131 total votes
64%
Yes
33%
No
3%
I don't use any.
Do you have an office manager?
21 total votes
43%
Yes
57%
No
Which area is most challenging for your office?
77 total votes
42%
Employees (retention, training, etc.)
40%
Marketing (new patients, growth, etc.)
9%
Finance (controlling overhead, collections, etc.)
9%
Patient communication (scheduling, phone systems, etc.)
Have you ever worked with a practice consultant?
78 total votes
28%
Yes, and it was helpful.
14%
Yes, but it did not result in a positive change.
38%
No, but I am open to the idea.
19%
No, and I have no desire or need to.
Is there a standard operating procedure book or an office manual for the practice?
75 total votes
75%
Yes
25%
No
Where are you most likely to go for practice management information/help?
78 total votes
36%
Peer or colleague
19%
Journal/magazine articles
26%
CE courses
19%
Consultant or practice management company
Are the daily huddles effective/productive?
78 total votes
27%
Yes
6%
No
29%
They could be better
37%
We don't have a daily huddle
What is the most important feature of your website?
75 total votes
51%
Information about the doctor(s) and team
3%
Before/after gallery and list of provided services
17%
Communication portal for existing patients
19%
Social media presence, videos, testimonials
11%
Ortho educational material, new patients forms
Do you track the number of missed calls?
77 total votes
25%
Yes
75%
No
Do you enjoy practice management CE?
78 total votes
28%
I take an equal share of practice management and clinical CE
42%
Yes
29%
No, I prefer clinical CE

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