Have you experienced difficulty finding/retaining staff in 2020? |
40 total votes |
|
68% |
Yes |
|
33% |
No |
|
|
Historically, which area has the most turnover in your office? |
23 total votes |
|
39% |
Front desk |
|
57% |
Clinical |
|
0% |
Treatment coordinator |
|
0% |
Financial |
|
4% |
Other |
|
|
What do you feel is the biggest challenge in finding quality applicants? |
23 total votes |
|
9% |
Opportunities are not well marketed |
|
57% |
Lack of training |
|
22% |
Declining job market |
|
13% |
Low or uncompetitive wages |
|
|
Which statement best describes the job training for your new hires? |
23 total votes |
|
65% |
On the job training (jump right in) |
|
22% |
One-on-one training (we have a lead trainer) |
|
13% |
Review written materials, policies, procedures |
|
|
Do your new hires have a probationary period? |
23 total votes |
|
4% |
No |
|
78% |
Yes, 1–3 months |
|
17% |
Yes, 3–6 months |
|
|
Do you have standardized wages for positions? |
22 total votes |
|
45% |
Yes |
|
55% |
No |
|
|
Which asset is most important in a new hire? |
23 total votes |
|
13% |
Experience |
|
0% |
Education |
|
87% |
Personality |
|
|
Do you have a written set of standard operating procedures for every position? |
22 total votes |
|
59% |
Yes |
|
41% |
No |
|
|
What percentage of your staff are cross trained? |
23 total votes |
|
0% |
None |
|
30% |
Less than 25 percent |
|
39% |
25–50 percent |
|
30% |
More than 50 percent |
|
|
Do you offer bonuses or other financial incentives? |
23 total votes |
|
78% |
Yes |
|
22% |
No |
|
|