Townie® Poll

HR and Staffing

Poll conducted from 9/29/2020 To 10/30/2020

Have you experienced difficulty finding/retaining staff in 2020?
40 total votes
68%
Yes
33%
No
Historically, which area has the most turnover in your office?
23 total votes
39%
Front desk
57%
Clinical
0%
Treatment coordinator
0%
Financial
4%
Other
What do you feel is the biggest challenge in finding quality applicants?
23 total votes
9%
Opportunities are not well marketed
57%
Lack of training
22%
Declining job market
13%
Low or uncompetitive wages
Which statement best describes the job training for your new hires?
23 total votes
65%
On the job training (jump right in)
22%
One-on-one training (we have a lead trainer)
13%
Review written materials, policies, procedures
Do your new hires have a probationary period?
23 total votes
4%
No
78%
Yes, 1–3 months
17%
Yes, 3–6 months
Do you have standardized wages for positions?
22 total votes
45%
Yes
55%
No
Which asset is most important in a new hire?
23 total votes
13%
Experience
0%
Education
87%
Personality
Do you have a written set of standard operating procedures for every position?
22 total votes
59%
Yes
41%
No
What percentage of your staff are cross trained?
23 total votes
0%
None
30%
Less than 25 percent
39%
25–50 percent
30%
More than 50 percent
Do you offer bonuses or other financial incentives?
23 total votes
78%
Yes
22%
No

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