Do you have a written set of standard operating procedures for every position? |
35 total votes |
|
| 31% |
| Yes |
|
| 69% |
| No |
|
|
What percentage of your staff are cross trained? |
24 total votes |
|
| 4% |
| None |
|
| 8% |
| Less than 25 percent |
|
| 29% |
| 25–50 percent |
|
| 58% |
| More than 50 percent |
|
|
So far, has finding/retaining staff in 2021 been better compared to 2020? |
24 total votes |
|
| 50% |
| Yes |
|
| 50% |
| No |
|
|
Historically, which is the most difficult position to hire for in your office? |
24 total votes |
|
| 21% |
| Front desk |
|
| 46% |
| Clinical |
|
| 21% |
| Treatment coordinator |
|
| 13% |
| Financial |
|
| 0% |
| Other |
|
|
Which trait is more important when hiring? |
24 total votes |
|
| 4% |
| Good experience |
|
| 96% |
| Good personality |
|
|
What's the biggest challenge in finding quality applicants? |
23 total votes |
|
| 22% |
| Opportunities are not well marketed |
|
| 39% |
| Lack of training |
|
| 22% |
| Declining job market |
|
| 17% |
| Low or uncompetitive wages |
|
|
Do you involve your team in the hiring process? |
24 total votes |
|
| 4% |
| No |
|
| 92% |
| Yes, but I have final say |
|
| 4% |
| Yes, and I've taken myself out of the process completely |
|
|
How do you feel about team bonuses? |
24 total votes |
|
| 50% |
| They are effective and increase motivation |
|
| 17% |
| They are a waste of time, better to increase pay as needed |
|
| 33% |
| I do them but I'm unsure of their effectiveness |
|
|
Which statement describes job training in your office? |
24 total votes |
|
| 54% |
| Jump right in (on the job training) |
|
| 42% |
| One-on-one training (lead trainer) |
|
| 4% |
| Review, study written materials, procedures, etc. |
|
|
Are you strict about each employees pay/benefits being strictly confidential? |
24 total votes |
|
| 79% |
| Yes, absolutely |
|
| 21% |
| Not really, team members generally know this information anyway |
|
| 0% |
| No, I make this information public |
|
|