Townie® Poll

HR and Staffing

Poll conducted from 3/10/2021 To 4/12/2021

Do you have a written set of standard operating procedures for every position?
35 total votes
31%
Yes
69%
No
What percentage of your staff are cross trained?
24 total votes
4%
None
8%
Less than 25 percent
29%
25–50 percent
58%
More than 50 percent
So far, has finding/retaining staff in 2021 been better compared to 2020?
24 total votes
50%
Yes
50%
No
Historically, which is the most difficult position to hire for in your office?
24 total votes
21%
Front desk
46%
Clinical
21%
Treatment coordinator
13%
Financial
0%
Other
Which trait is more important when hiring?
24 total votes
4%
Good experience
96%
Good personality
What's the biggest challenge in finding quality applicants?
23 total votes
22%
Opportunities are not well marketed
39%
Lack of training
22%
Declining job market
17%
Low or uncompetitive wages
Do you involve your team in the hiring process?
24 total votes
4%
No
92%
Yes, but I have final say
4%
Yes, and I've taken myself out of the process completely
How do you feel about team bonuses?
24 total votes
50%
They are effective and increase motivation
17%
They are a waste of time, better to increase pay as needed
33%
I do them but I'm unsure of their effectiveness
Which statement describes job training in your office?
24 total votes
54%
Jump right in (on the job training)
42%
One-on-one training (lead trainer)
4%
Review, study written materials, procedures, etc.
Are you strict about each employees pay/benefits being strictly confidential?
24 total votes
79%
Yes, absolutely
21%
Not really, team members generally know this information anyway
0%
No, I make this information public
Sponsors
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
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