Townie® Poll

HR and Staffing

Poll conducted from 5/31/2023 To 7/13/2023

Have you experienced difficulty finding/retaining staff in 2023?
27 total votes
74%
Yes
26%
No
Historically, which area has the most turnover in your office?
15 total votes
47%
Front desk
47%
Clinical
7%
Treatment coordinator
0%
Financial
0%
Other
What do you feel is the biggest challenge in finding quality applicants?
16 total votes
6%
Opportunities are not well marketed
38%
Lack of training
44%
Declining job market
13%
Low or uncompetitive wages
Which statement best describes the job training for your new hires?
16 total votes
31%
On the job training (jump right in)
63%
One-on-one training (we have a lead trainer)
6%
Review written materials, policies, procedures
Do your new hires have a probationary period?
16 total votes
6%
No
75%
Yes, 1–3 months
19%
Yes, 3–6 months
Do you have standardized wages for positions?
15 total votes
60%
Yes
40%
No
Which asset is most important in a new hire?
16 total votes
6%
Experience
0%
Education
94%
Personality
Do you have a written set of standard operating procedures for every position?
15 total votes
67%
Yes
33%
No
What percentage of your staff are cross trained?
16 total votes
0%
None
38%
Less than 25 percent
38%
25–50 percent
25%
More than 50 percent
Do you offer bonuses or other financial incentives?
16 total votes
88%
Yes
13%
No
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Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
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