Which area is most challenging for your office? |
49 total votes |
|
| 33% |
| Employees (retention, training, etc.) |
|
| 33% |
| Marketing (new patients, growth, etc.) |
|
| 8% |
| Finance (controlling overhead, collections, etc.) |
|
| 27% |
| Patient communication (scheduling, phone systems, etc.) |
|
|
Do you have an office manager? |
28 total votes |
|
| 57% |
| Yes |
|
| 43% |
| No |
|
|
Which description best fits your current practice management software? |
28 total votes |
|
| 68% |
| User-friendly and efficent. |
|
| 4% |
| Outdated and difficult to use. |
|
| 14% |
| Limited functionality but affordable. |
|
| 14% |
| Customizable to our needs. |
|
|
Have you ever worked with a practice consultant? |
28 total votes |
|
| 25% |
| Yes, and it was helpful. |
|
| 7% |
| Yes, but it did not result in a positive change. |
|
| 50% |
| No, but I am open to the idea. |
|
| 18% |
| No, and I have no desire or need to. |
|
|
Is there a standard operating procedure book or an office manual for the practice? |
28 total votes |
|
| 61% |
| Yes |
|
| 39% |
| No |
|
|
Where are you most likely to go for practice management information/help? |
28 total votes |
|
| 54% |
| Peer or colleague |
|
| 11% |
| Journal/magazine articles |
|
| 25% |
| CE courses |
|
| 11% |
| Consultant or practice management company |
|
|
Are the daily huddles effective/productive? |
28 total votes |
|
| 29% |
| Yes |
|
| 4% |
| No |
|
| 32% |
| They could be better |
|
| 36% |
| We don't have a daily huddle |
|
|
What is the most important feature of your website? |
25 total votes |
|
| 32% |
| Information about the doctor(s) and team |
|
| 24% |
| Before/after gallery and list of provided services |
|
| 12% |
| Communication portal for existing patients |
|
| 12% |
| Social media presence, videos, testimonials |
|
| 20% |
| Ortho educational material, new patients forms |
|
|
Do you track the number of missed calls? |
28 total votes |
|
| 29% |
| Yes |
|
| 71% |
| No |
|
|
Do you enjoy practice management CE? |
27 total votes |
|
| 26% |
| I take an equal share of practice management and clinical CE |
|
| 41% |
| Yes |
|
| 33% |
| No, I prefer clinical CE |
|
|