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3 Questions With Dr. Donna Galante

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3 Questions With Dr. Donna Galante

Dr. Donna Galante, a board-certified orthodontist who’s been practicing for 37 years, has helped guide the direction of Orthotown content twice over—first as a member of the editorial advisory board, a position she accepted eight years ago, and also as a contributing author, with articles stretching all the way back to 2013. Here, Galante discusses what keeps her engaged after nearly four decades of practice, the challenges her practices face today and the changes they’ve instituted to solve them.
After 37 years of practice, what developments and facets of orthodontics keep you excited to be in the industry?
The constant innovation and improvements in patient care keep me more and more excited and engaged in the practice of orthodontics. With so many more efficient ways to treat patients using technology, I believe now more than ever that patients are seeing better results in less time— and with a way better experience than when I graduated 37 years ago.


You and your husband own three orthodontic practices. What are the biggest challenges of multipractice ownership and management, and what solutions have worked best for you?
Whether you have one or 12 practices, the challenges are the same. Today, most practices struggle with staffing and hiring people who have the right attitude and work ethic. I’ve seen this really develop over the three decades I’ve been in practice!

Our solutions have been to outsource our financial and insurance billing and to use remote monitoring of patients during treatment to reduce the number of in-office visits. It’s also no secret that as Diamond Plus Invisalign providers, we treat the vast majority of our patients with clear aligners, which significantly reduces the number of chairside assistants required to treat them.


One of the seven books you’ve published is called It’s All About Millimeters. Can you share an example of putting this approach in action?
All About Millimeters Book One of my favorite chapters in the book is titled “Train, Train More, Train Again.” Many doctors feel like every day is a new day at the office with their team, meaning the staff forgot what and how they were doing the day before. I used to get very frustrated about this, before I realized we all need constant training or education to keep our skills sharp and up to date. Our employees go home at night and often head off to other jobs … or they might just need positive reinforcement to keep providing the best care and experience to our patients! Regular education and reinforcement—including repeating the same protocols, instructions and procedures—truly helps them gain the confidence they need to do their jobs with grace and ease.
Orthotown Magazine
September 2025
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