Jeffrey Behan

by Jeffrey Behan
Jeff Behan explains that we live in a world where the consumer is in charge and every person you interact with has the power to build or tear down your brand – and that’s why it’s more important than ever to proactively manage your online reputation.
November 2012
by Jeffrey Behan
There is no question that referred patients are easier to sell on treatment. In this article, Jeffrey Behan shares some keys to success in converting the non-referred consumers (shoppers) into patients.
March 2012
Jeffrey Behan
Jeffery Behan explores five principles that can help transform a practice into a customer-focused organization and help secure a position as a recommended practice among patients.
March 2011
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