Practice Management, HR and Accounting

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Some quarrelsome employees and salary issues are plaguing a Townie, who asks for some advice from peers.
June 2022
Townies give feedback on a doctor’s new office setup and share their management advice.
June 2022
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on insurance.
June 2022
by Dr. Chad Foster
Orthotown’s editorial director, Dr. Chad Foster, explains how he shifts his perspective when he can feel burnout encroaching on his ability to look forward to going to work.
June 2022
by Dr. Jason Annan
Dr. Jason Annan has been leveraging his office overhead costs to earn hundreds of thousands of credit card rewards points, then converting the points into truly valuable assets. This Townie shares some of his top tips and advice so readers can parlay their own bills into bonus miles and other benefits.
May 2022
by Jay Geier
Are you a bad boss by default? Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice, and our guide helps readers determine how good they currently are and where they can improve.
May 2022
by Michelle Shimmin
Practice management consultant Michelle Shimmin explains how digital solutions can help orthodontists serve their patients better where they are—which patients are increasingly demanding.
May 2022
by Kyle Patton, associate editor
The winner of Orthotown’s 2021 Townie Choice Awards voter contest, Dr. Carlin Weaver followed in her father’s footsteps and became an orthodontist, then practiced alongside him in Swampscott, Massachusetts, before taking over the reins of the practice in 2015. This Townie advocates for having the best technology under her roof, including all-digital scanning and 3D-printed options, and recently joined the clinical faculty at her alma mater, Tufts University.
May 2022
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on dental partnerships.
May 2022
by Arselia Gales, assistant editor
When his New Orleans practice was battered by Hurricane Katrina, Dr. Jeffrey Silmon decided to return to his hometown of Shreveport, Louisiana, where he ended up partnering in practice with Dr. Christopher Cosse. The doctors, who’ve practiced together for 16 years and have four practices in the Shreveport/Bossier City area, strongly believe in the importance of patient education and developed a virtual consultation system and patient education software used by orthodontists nationwide.
April 2022
by Jay Geier
As Scheduling Institute founder Jay Geier explains, connecting with successful, enthusiastic colleagues can help orthodontists regain the enthusiasm and energy that often are sapped by daily practice challenges.
April 2022
by Dr. Anil Idiculla and Casey Bull
Dr. Anil Idiculla and practice management expert Casey Bull discuss how to implement day-to-day, face-to-face interactions that help differentiate a community practice from a faceless commodity provider.
April 2022
Take the fall or go another round? An overly demanding parent has this Townie against the ropes and looking for a way out of the fight.
April 2022
by Jay Geier
Most orthodontic practice compensation structures are 95% fixed and 5% incentive-based, but one that’s set up closer to 70/30 ensures that overhead increases only as the business does. As this article explains, effective incentives can motivate your team as long as they’re structured to ensure a win-win.
March 2022
by Sandie Baillargeon
Today’s competitive job market has left many practices short-staffed as candidates decamp for higher-paying positions in other fields. As practice management advisor Sandie Baillargeon explains, it may be time for orthodontists to reconsider how they approach salary increases.
March 2022
This Townie asks for some much-needed help on a case that has gone through at least two other orthodontists
March 2022
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster reflects on a conversation he read online and discusses why he believes it’s important to focus on things that you love to find more fulfillment.
March 2022
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In the final installment of this two-part series, Scheduling Institute founder Jay Geier explains what orthodontists in each category need to be aware of before a buyer makes an offer.
January/February 2022
After Townies cast their ballots for their favorite orthodontic services and products, we tallied the results. Now, it’s time to announce the winners of the Orthodontic 2021 Townie Choice Awards!
January/February 2022
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Thomas Giacobbi shares the dentist’s perspective about deciding which orthodontists he refers his patients to—and why.
January/February 2022
by Dr. Tim Goodheart
Dr. Tim Goodheart discusses the importance of scheduling one-on-one meetings with staffers, and several benefits that should result from scheduling and using these meetings effectively.
March 2022
by Kyle Patton, associate editor
This Townie has won four “teacher of the year” awards while serving as a clinical assistant professor at the University of Southern California’s graduate orthodontics program. He also runs a beautiful practice in Corona, California. Hear his take on clinical diagnostic technology, what new grads should expect from the future of orthodontics, and more.
January/February 2022
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster explains how orthodontists are often unique in that they’re passionate about their careers, and not what those careers allow them to do outside of work.
January/February 2022
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In Part 1 of a two-part series, Scheduling Institute founder Jay Geier starts the conversation about how orthodontists in each category can best position themselves for when it’s time to sell their practice.
December 2021
by Dr. Kyle Fagala
In the latest installment of our newest recurring column written by members of the Orthotown community, Dr. Kyle Fagala shares five failures he encountered during his first eight years of practice, and the lessons learned from them.
December 2021
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