Practice Management, HR and Accounting

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by Dr. Roger P. Levin
Dr. Roger P. Levin explains how early adoption of remote monitoring, paired with strong referral marketing, can fuel significant orthodontic practice growth.
September 2025
by Dr. Alex Culberson
Dr. Alex Culberson shows how digital orthodontics reshaped workflows, boosted efficiency and fueled lasting team-driven growth.
September 2025
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2025
by. Dr. Roger P. Levin
Dr. Roger P. Levin analyzes why orthodontic practices decline or fail today and how remote monitoring, marketing and updated systems can help practices thrive.
July/August 2025
by Robert Niles
Cybersecurity expert Robert Niles outlines five essential strategies every dental practice can follow to prevent ransomware attacks and safeguard patient data.
June 2025
by Jaclyn Nona
Jaclyn Nona reveals how internal systems from review responses to team culture shape patient trust and build a resilient, reputation-driven orthodontic brand.
July/August 2025
by Drs. Stevie Roberts and Robert Johnson
Drs. Stevie Roberts and Robert Johnson share how intentional branding—both personal and professional—shaped their practices, product line and evolving dental careers.
June 2025
by Dr. Nick Riccio
Dr. Nick Riccio turns hiring into a Choose Your Own Adventure-style game, offering three effective paths to find (and keep) the perfect team members.
June 2025
by Dr. Chad Foster
Editorial Director Dr. Chad Foster reflects on why orthodontists should embrace bold, unconventional lives.
June 2025
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on Practice Management.
May 2025
by Diana Weaver
Diana Weaver highlights three key skills every treatment coordinator needs for sales success: empathy, drive and relatability. Practice owners can identify the right fit by prioritizing these traits and ensuring that coordinators apply them through training, clear expectations and regular feedback.
January/February 2025
by Dr. Nick Riccio
Dr. Nick Riccio writes about how everyone in your practice is a marketer. Learn how to tackle your real competition—client indifference—by understanding what prospects want, speaking their language and using marketing solutions with impact.
January/February 2025
This year’s Townie Choice Award cover profile winner transformed his San Diego practice with a hands-on renovation and a focus on simplicity. In this exclusive Q&A, he shares his expertise in airway and early expansion cases and how he uses CBCT technology to achieve lifechanging results for young patients.
January/February 2025
by Dr. Susan Blair
Dr. Susan Blair, a dual-credentialed orthodontist and pediatric dentist, shares her insights from working in both specialties about how orthodontists can improve relationships with pediatric dentists and increase referrals.
September 2024
by Jen Gessler
Practice management consultant Jen Gessler explains how it takes a huge daily commitment to work on your leadership skills to improve your life and your team’s life.
September 2024
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2024
by Dr. Chad Foster
Editorial Director Dr. Chad Foster shares the story of one orthodontist who took great pains to tell potential buyers all the reasons his practice might not be the best fit—and why.
June 2024
by Dr. Chad Foster
Orthotown’s editorial director, Dr. Chad Foster, says doctor-owned private orthodontic practices should devote their energy to informing consumers about the biggest difference between their services and corporatized practices.
April 2024
Docs discuss who goes home first at their practices—the owner or the employees
March 2024
A young Townie starts a valuable discussion on future planning and expectations
March 2024
by Diana Weaver
Diana Weaver, chief operating officer of Shimmin Consulting, explains how practice owners should update their hiring and onboarding protocols to help find and keep great employees in a competitive job market.
March 2024
by Kyle Patton
This Phoenix-area Townie tends to bring people together, whether it’s in his practice (a dual orthodontic and pediatric dentistry office he co-owns with his wife) or in professional online communities. In our exclusive Q&A, Teeters shares why CBCT technology is a must-have, his approach to multifactorial cases, the ins and outs of partnership practices and more.
March 2024
by Kyle Patton
This New Brunswick Townie’s startup success has become a foundation for helping other doctors enter the profession on the right foot. In our exclusive Q&A, he discusses the must-haves for a startup and shares his thoughts on technology investments, marketing power and more.
April 2024
by Paul Edwards
Could our insistence on making employees multitask be part of what led to the massive burnout problem in the workplace? Paul Edwards of CEDR HR Solutions takes a look at how today’s best-suited job candidates will demonstrate talent at sequencing—the practice of completing tasks one after another, deliberately and with focus.
April 2024
by Angie Menendez
Practice management consultant Angie Menendez shares suggestions that can help your practice website convert web visitors into potential patients.
June 2024
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