Practice Management, HR and Accounting

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by Paul Edwards
Could our insistence on making employees multitask be part of what led to the massive burnout problem in the workplace? Paul Edwards of CEDR HR Solutions takes a look at how today’s best-suited job candidates will demonstrate talent at sequencing—the practice of completing tasks one after another, deliberately and with focus.
April 2024
by Kyle Patton
This New Brunswick Townie’s startup success has become a foundation for helping other doctors enter the profession on the right foot. In our exclusive Q&A, he discusses the must-haves for a startup and shares his thoughts on technology investments, marketing power and more.
April 2024
by Dr. Chad Foster
Orthotown’s editorial director, Dr. Chad Foster, says doctor-owned private orthodontic practices should devote their energy to informing consumers about the biggest difference between their services and corporatized practices.
April 2024
Docs discuss who goes home first at their practices—the owner or the employees
March 2024
by Diana Weaver
Diana Weaver, chief operating officer of Shimmin Consulting, explains how practice owners should update their hiring and onboarding protocols to help find and keep great employees in a competitive job market.
March 2024
by Kyle Patton
This Phoenix-area Townie tends to bring people together, whether it’s in his practice (a dual orthodontic and pediatric dentistry office he co-owns with his wife) or in professional online communities. In our exclusive Q&A, Teeters shares why CBCT technology is a must-have, his approach to multifactorial cases, the ins and outs of partnership practices and more.
March 2024
Transforming orthodontic communication
March 2024
by Dr. Kevin Baharvand
Dr. Kevin Baharvand discusses how to set and manage expectations for a satellite practice location—especially one shared with another doctor, such as a pediatric dentist and their team.
January/February 2024
by Mari Sawtelle
Mari Sawtelle, founder and president of the Mari’s List orthodontic buying group, discusses the state of orthodontic supplies and shares thoughtful and useful advice on how practices can organize and systemize their ordering for maximum efficiency.
October 2023
by Kyle Patton, associate editor
This Townie’s laid-back approach and mastery of soft skills are on full display in this exclusive peek within his newly built Boca Raton, Florida, practice. He shares his clinical must-haves, an uncommon philosophy of early treatment, lessons learned in setting up shop in a saturated spot and more.
October 2023
by Tina Byrne
Practice management consultant Tina Byrne recaps the factors that can drain the profits from orthodontic practice insurance billing and reimbursement, and explains how to correct them to optimize profitability and effectively manage patient benefits.
September 2023
by Dr. Chad Foster
Editorial director Dr. Chad Foster explains the importance of ensuring patients are treated at a practice that maintains consistency when it comes to the doctor treating them ... even if it’s not your own practice.
November 2023
by Kyle Patton
The Chicago area is home to one of the profession’s most saturated and competitive markets, but don’t expect this Townie to break a sweat. Effective positioning, community engagement and wise investments have created a relatively stress-free environment for him and his team. Check out his favorite pieces of tech, learn tips to reduce the number of professional headaches, see a remarkable charity case and more.
January/February 2024
A young Townie starts a valuable discussion on future planning and expectations
March 2024
by Kyle Patton, associate editor
This Georgia Townie’s two practices maintain old-school sensibilities and hospitality while adding an ultramodern patient experience complete with 3D printing, digital scanning and optimized practice management software. In our exclusive Q&A, Trotter discusses the finer points of 3D technologies, how digital scanners increased his revenue, why hiring a consultant made him a better manager and more.
September 2023
by Brittany Frazier
With inflation driving the costs of staffing and supplies through the roof, orthodontists need every advantage they can get—especially when it’s data-driven. Looking at a decade of practice data, certified public accountant Brittany Frazier evaluates the healthy range for expenses in orthodontic practices across the nation, and offers tips on how to keep practice finances in line and create an increase in production to boost the bottom line.
July/August 2023
by Paul Edwards
When orthodontic practice owners can set up their team structure to prevent conflict as much as possible, it allows them to focus more of their time and energy on clinical orthodontics. Paul Edwards and the team at CEDR Solutions share some examples of strategies to address conflicts. Plus, download a free guide that goes into more expansive detail about conflict resolution in the workplace!
July/August 2023
by Flint Geier
Flint Geier and practice growth experts at Scheduling Institute share insider tips on how to ensure team training results in personal and practice growth and success.
July/August 2023
by Dr. Andrew Sarpotdar
Dr. Andrew Sarpotdar, who says he has used the Myers-Briggs Type Index to become a more empathetic and self-aware leader, recaps the four major “roles” common to the 16 personalities, and how each one’s strengths can help managers understand what drives their employees and the roles and responsibilities they’ll likely excel—or struggle—at.
July/August 2023
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2023
by Dr. Chad Foster
Dr. Chad Foster, Orthotown’s editorial director, discusses how to reassess the way you judge success and accomplishment, both personally and professionally.
July/August 2023
by Flint Geier
A recent message board post garnered almost 500 responses about people feeling burned out. Flint Geier recaps some of the most common symptoms of burnout and how orthodontists can incorporate specific tools to help them avoid or pull themselves out of the burnout trap.
June 2023
by Dr. Christos Papadopoulos
Dr. Christos Papadopoulos shares six tips that can help position a startup practice for success even before it opens.
June 2023
by Dr. Bryan Lockhart
Dr. Bryan Lockhart discusses how doctors can use advances in the evolving digital landscape to amplify their orthodontic knowledge and skills, which can lead to consistently improved treatment results.
May 2023
by Kyle Patton, associate editor
Energized by the extra time and freedom generated by working as an associate, Dr. Christopher Cetta turned his efforts toward product invention, content creation and putting extra emphasis on patient satisfaction. In our exclusive Q&A, the Florida Townie discusses bringing the idea of an orthodontic appliance to life, the “broad smile” design trend and more.
May 2023
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