Practice Management, HR and Accounting

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by Jay Geier
Orthodontic practice owners are often more likely to invest in new technology than employee training, which Scheduling Institute founder Jay Geier says can be a big mistake. Geier recaps the five most common reasons practice owners are afraid to invest in training and explains new ways at looking at the issues.
October 2022
by Sam Mittelsteadt, editor and creative director
Dr. Susan Blair is credentialed in both pediatric dentistry and orthodontics, while Dr. Nick Riccio has a single specialty as well as the energy of a dozen doctors. We tour their orthodontic practice and learn how they balance multiple practices with parenthood and partnership, and their secrets to getting more done every day.
October 2022
by Jay Geier
The first phone call to an orthodontist’s practice is the team’s only opportunity to make the right first impression on potential new patients and referring dentists. Scheduling Institute founder Jay Geier explains how you can ensure your team is doing things correctly.
September 2022
by Kyle Patton, associate editor
This Townie’s new 6,700-square-foot practice in Greeley, Colorado, is, as he puts it, “the nicest dental facility I’ve ever been in.” In our exclusive Q&A, Richter tells us how he went from burned out to burning with a renewed passion for the profession when other docs his age are considering retirement. Plus, hear his hard-learned lessons on how to be a better manager and team leader, and look at some of the impressive tech inside an impressive build.
September 2022
A doc runs into a tricky bit of language in a contract and Townies weigh its potential consequences.
September 2022
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on HR and staffing.
September 2022
by Jay Geier
Scheduling Institute founder Jay Geier shares three ways that orthodonti practice owners and their teams can help make sure their businesses continue to grow and get referrals.
July/August 2022
by Casey Bull
Your website should be more than just a pretty face! It’s important to have a set strategy and purpose driving your designs when it comes to your site and search engine optimization. These tips will help your website be a top performer.
July/August 2022
by Sam Mittelsteadt, editor & creative director
This Townie won a 2021 American Dental Association Design Innovation Award for the orthodontic practice she opened on a historical corner in Highland Park, Illinois. In this month’s cover story, we tour the practice, discover what she learned by studying beauty pageant queens during her orthodontic residency, and how she applies what she learned in business classes to practice ownership.
July/August 2022
by Dr. Chad Foster
Dr. Chad Foster, Orthotown’s editorial director, discusses the importance and effects of having an orthodontic practice where doctors and team members feel free to be their authentic selves.
July/August 2022
Some quarrelsome employees and salary issues are plaguing a Townie, who asks for some advice from peers.
June 2022
Townies give feedback on a doctor’s new office setup and share their management advice.
June 2022
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on insurance.
June 2022
by Dr. Chad Foster
Orthotown’s editorial director, Dr. Chad Foster, explains how he shifts his perspective when he can feel burnout encroaching on his ability to look forward to going to work.
June 2022
by Dr. Jason Annan
Dr. Jason Annan has been leveraging his office overhead costs to earn hundreds of thousands of credit card rewards points, then converting the points into truly valuable assets. This Townie shares some of his top tips and advice so readers can parlay their own bills into bonus miles and other benefits.
May 2022
by Jay Geier
Are you a bad boss by default? Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice, and our guide helps readers determine how good they currently are and where they can improve.
May 2022
by Michelle Shimmin
Practice management consultant Michelle Shimmin explains how digital solutions can help orthodontists serve their patients better where they are—which patients are increasingly demanding.
May 2022
by Kyle Patton, associate editor
The winner of Orthotown’s 2021 Townie Choice Awards voter contest, Dr. Carlin Weaver followed in her father’s footsteps and became an orthodontist, then practiced alongside him in Swampscott, Massachusetts, before taking over the reins of the practice in 2015. This Townie advocates for having the best technology under her roof, including all-digital scanning and 3D-printed options, and recently joined the clinical faculty at her alma mater, Tufts University.
May 2022
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the profession. Take a look at this month’s results on dental partnerships.
May 2022
by Arselia Gales, assistant editor
When his New Orleans practice was battered by Hurricane Katrina, Dr. Jeffrey Silmon decided to return to his hometown of Shreveport, Louisiana, where he ended up partnering in practice with Dr. Christopher Cosse. The doctors, who’ve practiced together for 16 years and have four practices in the Shreveport/Bossier City area, strongly believe in the importance of patient education and developed a virtual consultation system and patient education software used by orthodontists nationwide.
April 2022
by Jay Geier
As Scheduling Institute founder Jay Geier explains, connecting with successful, enthusiastic colleagues can help orthodontists regain the enthusiasm and energy that often are sapped by daily practice challenges.
April 2022
by Dr. Anil Idiculla and Casey Bull
Dr. Anil Idiculla and practice management expert Casey Bull discuss how to implement day-to-day, face-to-face interactions that help differentiate a community practice from a faceless commodity provider.
April 2022
Take the fall or go another round? An overly demanding parent has this Townie against the ropes and looking for a way out of the fight.
April 2022
by Jay Geier
Most orthodontic practice compensation structures are 95% fixed and 5% incentive-based, but one that’s set up closer to 70/30 ensures that overhead increases only as the business does. As this article explains, effective incentives can motivate your team as long as they’re structured to ensure a win-win.
March 2022
by Dr. Tim Goodheart
Dr. Tim Goodheart discusses the importance of scheduling one-on-one meetings with staffers, and several benefits that should result from scheduling and using these meetings effectively.
March 2022
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