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Practice Management, HR and Accounting

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Take the fall or go another round? An overly demanding parent has this Townie against the ropes and looking for a way out of the fight.
April 2022
by Jay Geier
Most orthodontic practice compensation structures are 95% fixed and 5% incentive-based, but one that’s set up closer to 70/30 ensures that overhead increases only as the business does. As this article explains, effective incentives can motivate your team as long as they’re structured to ensure a win-win.
March 2022
by Dr. Tim Goodheart
Dr. Tim Goodheart discusses the importance of scheduling one-on-one meetings with staffers, and several benefits that should result from scheduling and using these meetings effectively.
March 2022
by Sandie Baillargeon
Today’s competitive job market has left many practices short-staffed as candidates decamp for higher-paying positions in other fields. As practice management advisor Sandie Baillargeon explains, it may be time for orthodontists to reconsider how they approach salary increases.
March 2022
This Townie asks for some much-needed help on a case that has gone through at least two other orthodontists
March 2022
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster reflects on a conversation he read online and discusses why he believes it’s important to focus on things that you love to find more fulfillment.
March 2022
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In the final installment of this two-part series, Scheduling Institute founder Jay Geier explains what orthodontists in each category need to be aware of before a buyer makes an offer.
January/February 2022
After Townies cast their ballots for their favorite orthodontic services and products, we tallied the results. Now, it’s time to announce the winners of the Orthodontic 2021 Townie Choice Awards!
January/February 2022
by Dr. Thomas Giacobbi
Dentaltown editorial director Dr. Thomas Giacobbi shares the dentist’s perspective about deciding which orthodontists he refers his patients to—and why.
January/February 2022
by Kyle Patton, associate editor
This Townie has won four “teacher of the year” awards while serving as a clinical assistant professor at the University of Southern California’s graduate orthodontics program. He also runs a beautiful practice in Corona, California. Hear his take on clinical diagnostic technology, what new grads should expect from the future of orthodontics, and more.
January/February 2022
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster explains how orthodontists are often unique in that they’re passionate about their careers, and not what those careers allow them to do outside of work.
January/February 2022
by Jay Geier
Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their business. In Part 1 of a two-part series, Scheduling Institute founder Jay Geier starts the conversation about how orthodontists in each category can best position themselves for when it’s time to sell their practice.
December 2021
by Dr. Kyle Fagala
In the latest installment of our newest recurring column written by members of the Orthotown community, Dr. Kyle Fagala shares five failures he encountered during his first eight years of practice, and the lessons learned from them.
December 2021
by Dr. Chad Foster
Orthotown Editorial Director Dr. Chad Foster discusses the lessons he’s learned when treating adult orthodontic rehabilitation cases, and the four items he needs to be comfortable with before he agrees to take on a new patient who needs such care.
December 2021
by Jay Geier
Scheduling Institute founder Jay Geier explains why it’s important to set aggressive goals for your fourth quarter—it can get you back on track for the overall year, or just build on the momentum you’ve already got going. Geier's suggestions in five different categories can help dentists score big in 2021 and position them for a strong opening drive in 2022.
November 2021
by Dr. Christos Papadopoulos
Dr. Christos Papadopoulos accepted an associate position with an orthodontist who grew his practice into a DSO with more than 50 locations. Along the way, Papadopoulos learned a tremendous amount that would help him when he eventually left and opened his own practice. Here, he discusses eight important things orthodontists should consider before joining any DSO.
November 2021
by Kyle Patton, associate editor
With more than three decades of practice under his belt, this Townie is one of the longest-tenured orthodontists in the metro D.C. area. We visit his Glen Burnie, Maryland, practice to talk about the evolution of the profession, growing up in West Africa and the bittersweetness of being a Baltimore Orioles fan.
November 2021
by Casey Bull
The way a practice hopes to use virtual consultations should dictate how the technology is rolled out and available to patients. Casey Bull of The Invisible Orthodontist recaps the most common uses and setups.
October 2021
by Jay Geier
In this financial health checkup, Scheduling Institute founder Jay Geier discusses the three most important areas of an orthodontic practice that owners need to invest in for positive returns.
September 2021
by Tom Jewkes and Dan Gavin
An orthodontic practice needs layers of cybersecurity protection to keep it safe. With the right plan in place, the layers perform like a moat and walls around a castle: Each obstacle might not be able to completely prevent an attack on its own, but together they should slow attackers enough to be noticed and dealt with.
September 2021
by Dr. Chad Foster
Orthotown editorial director Dr. Chad Foster shares why it’s important to focus on aesthetics during in the new-patient exam.
September 2021
Townies discuss the pros and cons of working at multiple practices—especially out of a dentist’s office.
October 2021
Schedule appointments with ease
October 2021
by Tina Byrne
As practice management consultant Tina Byrne explains, being an in-network provider and participating with an insurance plan is not necessarily a “discount death sentence”—to the contrary, a strategic approach to contracting, coding and claim submission could yield tremendous growth in a practice.
July/August 2021
by Paul Edwards
When it comes to employee separations, firings are, by far, the riskiest. HR expert Paul Edwards explains how practice owners can help control the narrative of employee termination through preventive action, risk assessment and accurate communication.
September 2021
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