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Have The Talk: Mastering Difficult Conversations with Your Team | Dr. Paul Etchison | FF

Have The Talk: Mastering Difficult Conversations with Your Team | Dr. Paul Etchison | FF

4/20/2026 8:11:05 AM   |   Comments: 0   |   Views: 137

"Being right can build walls, being understood opens doors."

You’re not losing team members because they’re bad…

You’re losing them because of THIS moment ??

You walk into a hard conversation already thinking:

“They’re wrong.”

“They need to fix this.”

“They just don’t get it.”

So what do you do?

?? You avoid it

?? You delay it

?? Or… you go in and try to prove your point

And the result?

They shut down.

They get defensive.

Nothing changes.

 

But...

 

The moment everything shifts isn’t when you’re right.

 

It’s when you say:

 

“I can see why you feel that way.”

That’s it.

Not agreeing.

Not backing down.

Just… understanding.

And suddenly:

Their guard drops

The tension disappears

You actually solve the problem

Listen to see exactly how one practice owner did this and how it completely changed his team!

Listen here: https://thedentalmarketer.site/podcast/ff-16

Watch here: 

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