Practice Management, HR and Accounting

Negotiating a Lease Renewal for Your Dental Practice

This course details different avenues orthodontists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord,...

Dale Willerton and Jeff Grandfield

CE Credits: 1.5

What Game Are You Playing?

Independent practice owners usually fall into one of a few different categories, and how they define their role informs which steps they should be taking to help improve the success of their...

by Jay Geier

December 2021

A Voice in the Arena: Adult Orthodontic Rehab Cases

Orthotown Editorial Director Dr. Chad Foster discusses the lessons he’s learned when treating adult orthodontic rehabilitation cases, and the four items he needs to be comfortable with before he...

by Dr. Chad Foster

December 2021

Hiring and Developing Your Team the Right Way

Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll...

Sheri Kay, RDH

CE Credits: 1.5

Behind the Curtain: 5 Failures That Forged Me

In the latest installment of our newest recurring column written by members of the Orthotown community, Dr. Kyle Fagala shares five failures he encountered during his first eight years of practice,...

by Dr. Kyle Fagala

December 2021

Real Estate: Real Issues for Starting (and Selling) a Dental Practice

This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course...

Charles Feitel

CE Credits: 1.5

From Ordinary to Extraordinary: How to Create a Self-Managing Team... Filmed Live at Townie Meeting

In this course you will discover secrets to creating game-changing mission and purpose statements that will engage your team and get them to buy in on the practice’s strategic goals. This course will...

Paul Edwards

CE Credits: 1.5

What’s Your Purpose?

The way a practice hopes to use virtual consultations should dictate how the technology is rolled out and available to patients. Casey Bull of The Invisible Orthodontist recaps the most common uses...

by Casey Bull

October 2021

Office Visit: Dr. Anthony Anyadike

With more than three decades of practice under his belt, this Townie is one of the longest-tenured orthodontists in the metro D.C. area. We visit his Glen Burnie, Maryland, practice to talk about the...

by Kyle Patton, associate editor

November 2021

Stop Cancellations!

It is the perfectly scheduled day and then it all falls apart! Learn the secrets to helping more of your patients keep their commitments. How to reduce cancellations, no shows, and disruptive...

Steven Anderson

CE Credits: 1.5

It's Go Time!—4th Quarter Dental Strategies

Scheduling Institute founder Jay Geier explains why it’s important to set aggressive goals for your fourth quarter—it can get you back on track for the overall year, or just build on the momentum...

by Jay Geier

November 2021

The New OSHA Hazard Communication Standard

This course will introduce the participant to the new Globally Harmonized Hazard Communication Standard. Employers are required to provide training to employees on the chemical safety and employees...

Leslie Canham, CDA, RDA

CE Credits: 1.5

The ‘Great 8’

Dr. Christos Papadopoulos accepted an associate position with an orthodontist who grew his practice into a DSO with more than 50 locations. Along the way, Papadopoulos learned a tremendous amount...

by Dr. Christos Papadopoulos

November 2021

The Power of the Question... How to Move Your Patients from Denial to Action.

This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask...

Mary Osborne

CE Credits: 1.5

How to set up and conduct your own OSHA Bloodborne Pathogen program and training.

This course is designed to familiarize the participant with OSHA requirements and the basic elements of a bloodborne pathogen training program. This course may be utilized as a guideline for...

Leslie Canham, CDA, RDA

CE Credits: 1.5

Renting From a GP?

Townies discuss the pros and cons of working at multiple practices—especially out of a dentist’s office.

October 2021

Product Profile: Dolphin Concierge

Schedule appointments with ease

October 2021

How’s Your (Financial) Health?

In this financial health checkup, Scheduling Institute founder Jay Geier discusses the three most important areas of an orthodontic practice that owners need to invest in for positive returns.

by Jay Geier

September 2021

Employee Termination: Keep Your Story Straight

When it comes to employee separations, firings are, by far, the riskiest. HR expert Paul Edwards explains how practice owners can help control the narrative of employee termination through preventive...

by Paul Edwards

September 2021

Cover Your Assets

An orthodontic practice needs layers of cybersecurity protection to keep it safe. With the right plan in place, the layers perform like a moat and walls around a castle: Each obstacle might not be...

by Tom Jewkes and Dan Gavin

September 2021

A Voice in the Arena: Champion What Your Patients Want

Orthotown editorial director Dr. Chad Foster shares why it’s important to focus on aesthetics during in the new-patient exam.

by Dr. Chad Foster

September 2021

Policing the Insurance Policies

As practice management consultant Tina Byrne explains, being an in-network provider and participating with an insurance plan is not necessarily a “discount death sentence”—to the contrary, a...

by Tina Byrne

July/August 2021

Google My Business

Orthodontic marketing expert Mary Kay Miller explains how practices can cultivate and curate their Google My Business entry, one of the most important pieces of digital real estate available when...

by Mary Kay Miller

July/August 2021

Poll: Practice Management

With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...

July/August 2021

A Voice in the Arena: The Wanting Self

Orthotown editorial director Dr. Chad Foster delves into the “wanting self,” a concept that’s discussed in his favorite book, and shares how it relates to orthodontists.

by Dr. Chad Foster

July/August 2021