Practice Management, HR and Accounting

4 Pillars of Modern Orthodontic Practice Management
How outdated or leaky procedures could be costing your practice a fortune.
Dr. Jamie Reynolds
CE Credits: 1.5
Office Visit: Hinsdale Ortho
Dr. Susan Blair is credentialed in both pediatric dentistry and orthodontics, while Dr. Nick Riccio has a single specialty as well as the energy of a dozen doctors. We tour their orthodontic practice...
by Sam Mittelsteadt, editor and creative director
October 2022
Fight Off These Fear Factors
Orthodontic practice owners are often more likely to invest in new technology than employee training, which Scheduling Institute founder Jay Geier says can be a big mistake. Geier recaps the five...
by Jay Geier
October 2022
Negotiating a Lease Renewal for Your Dental Practice
This course details different avenues orthodontists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord,...
Dale Willerton and Jeff Grandfield
CE Credits: 1.5
Hiring and Developing Your Team the Right Way
Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll...
Sheri Kay, RDH
CE Credits: 1.5
Your Success Is on the Line
The first phone call to an orthodontist’s practice is the team’s only opportunity to make the right first impression on potential new patients and referring dentists. Scheduling Institute founder Jay...
by Jay Geier
September 2022
Real Estate: Real Issues for Starting (and Selling) a Dental Practice
This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course...
Charles Feitel
CE Credits: 1.5
Townie Poll: HR and Staffing
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...
September 2022
From Ordinary to Extraordinary: How to Create a Self-Managing Team... Filmed Live at Townie Meeting
In this course you will discover secrets to creating game-changing mission and purpose statements that will engage your team and get them to buy in on the practice’s strategic goals. This course will...
Paul Edwards
CE Credits: 1.5
Harsh Termination Clause
A doc runs into a tricky bit of language in a contract and Townies weigh its potential consequences.
September 2022
Office Visit: Dr. David Richter
This Townie’s new 6,700-square-foot practice in Greeley, Colorado, is, as he puts it, “the nicest dental facility I’ve ever been in.” In our exclusive Q&A, Richter tells us how he went from burned...
by Kyle Patton, associate editor
September 2022
Stop Cancellations!
It is the perfectly scheduled day and then it all falls apart! Learn the secrets to helping more of your patients keep their commitments. How to reduce cancellations, no shows, and disruptive...
Steven Anderson
CE Credits: 1.5
Continuing Education: New PPE Considerations for Dental Professionals
Dr. Sophia G. Saeed and Orthotown editorial board member Dr. Edmund Khoo provide a brief summary of personal protective equipment and the CDC’s COVID-19 guidelines for dental settings.
by Dr. Sophia G. Saeed and Dr. Edmund Khoo
July/August 2020
The New OSHA Hazard Communication Standard
This course will introduce the participant to the new Globally Harmonized Hazard Communication Standard. Employers are required to provide training to employees on the chemical safety and employees...
Leslie Canham, CDA, RDA
CE Credits: 1.5
Office Visit: Dr. Jessica Cohen
This Townie won a 2021 American Dental Association Design Innovation Award for the orthodontic practice she opened on a historical corner in Highland Park, Illinois. In this month’s cover story, we...
by Sam Mittelsteadt, editor & creative director
July/August 2022
The Power of the Question... How to Move Your Patients from Denial to Action.
This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask...
Mary Osborne
CE Credits: 1.5
3 Ways to Grow Your Practice
Scheduling Institute founder Jay Geier shares three ways that orthodonti practice owners and their teams can help make sure their businesses continue to grow and get referrals.
by Jay Geier
July/August 2022
How to set up and conduct your own OSHA Bloodborne Pathogen program and training.
This course is designed to familiarize the participant with OSHA requirements and the basic elements of a bloodborne pathogen training program. This course may be utilized as a guideline for...
Leslie Canham, CDA, RDA
CE Credits: 1.5
Running With the Right Clicks
Your website should be more than just a pretty face! It’s important to have a set strategy and purpose driving your designs when it comes to your site and search engine optimization. These tips will...
by Casey Bull
July/August 2022
A Voice in the Arena: A Warm Home
Dr. Chad Foster, Orthotown’s editorial director, discusses the importance and effects of having an orthodontic practice where doctors and team members feel free to be their authentic selves.
by Dr. Chad Foster
July/August 2022
Staff Benefits
Townies give feedback on a doctor’s new office setup and share their management advice.
June 2022
Staff Threatening To Leave
Some quarrelsome employees and salary issues are plaguing a Townie, who asks for some advice from peers.
June 2022
Townie Poll: Insurance
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...
June 2022
A Voice in the Arena: Keep the Train on the Tracks
Orthotown’s editorial director, Dr. Chad Foster, explains how he shifts his perspective when he can feel burnout encroaching on his ability to look forward to going to work.
by Dr. Chad Foster
June 2022
Townie Poll: Dental Partnerships
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...
May 2022
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Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
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