Practice Management, HR and Accounting

Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
Fuel Practice Growth
Dr. Alex Culberson shows how digital orthodontics reshaped workflows, boosted efficiency and fueled lasting team-driven growth.
by Dr. Alex Culberson
September 2025
Creating a Remarkable Dental Practice: Advertising and Tracking
Once you’re ready to start spending on advertising, this course goes into detail on the most effective ways to do it. That involves understanding your practice demographics as well as the various...
Fred Joyal
CE Credits: 1.5
Game Changers: Remote Monitoring and Referral Marketing
Dr. Roger P. Levin explains how early adoption of remote monitoring, paired with strong referral marketing, can fuel significant orthodontic practice growth.
by Dr. Roger P. Levin
September 2025
Game Changers: Why do Orthodontic Practices Decline or Fail?
Dr. Roger P. Levin analyzes why orthodontic practices decline or fail today and how remote monitoring, marketing and updated systems can help practices thrive.
by. Dr. Roger P. Levin
July/August 2025
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Poll: HR and Staffing
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2025
From the Inside Out
Jaclyn Nona reveals how internal systems from review responses to team culture shape patient trust and build a resilient, reputation-driven orthodontic brand.
by Jaclyn Nona
July/August 2025
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
A Voice in the Arena: Stay Weird, Orthodontists
Editorial Director Dr. Chad Foster reflects on why orthodontists should embrace bold, unconventional lives.
by Dr. Chad Foster
June 2025
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Make Hiring Fun Again
Dr. Nick Riccio turns hiring into a Choose Your Own Adventure-style game, offering three effective paths to find (and keep) the perfect team members.
by Dr. Nick Riccio
June 2025
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Covid Vaccines and Employees, What You Need to Know!
This CE course, exclusively created for Dentaltown, is designed to provide a comprehensive understanding of Covid vaccines from an HR perspective and clarify legal compliance issues surrounding them....
Paul Edwards
CE Credits: 1.75
Protect Your Practice
Cybersecurity expert Robert Niles outlines five essential strategies every dental practice can follow to prevent ransomware attacks and safeguard patient data.
by Robert Niles
June 2025
Brushing Up on Branding
Drs. Stevie Roberts and Robert Johnson share how intentional branding—both personal and professional—shaped their practices, product line and evolving dental careers.
by Drs. Stevie Roberts and Robert Johnson
June 2025
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
Poll: Practice Management
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on Practice Management.
May 2025
Division of Duties in a Dental Practice, Part 4: The Finance Coordinator
This course details how to establish an effective financial coordinator position in the dental practice. It includes a sample job description, the key tasks of the position, and how to find and hire...
Sandy Pardue
CE Credits: 1.5
Market Like a Shark
Dr. Nick Riccio writes about how everyone in your practice is a marketer. Learn how to tackle your real competition—client indifference—by understanding what prospects want, speaking their language...
by Dr. Nick Riccio
January/February 2025
Division of Duties in a Dental Practice, Part 3: The Insurance Coordinator
This course details how to establish an effective insurance coordinator position in the dental practice. It includes the advantages to keeping insurance in-house versus outsourcing, a job...
Sandy Pardue
CE Credits: 1.5
Passion in Practice
Diana Weaver highlights three key skills every treatment coordinator needs for sales success: empathy, drive and relatability. Practice owners can identify the right fit by prioritizing these traits...
by Diana Weaver
January/February 2025
Division of Duties in a Dental Practice, Part 2: The Scheduling Coordinator
This course details how to establish a productive scheduling coordinator position in the dental practice. It explains the importance of having a designated person, a job description, key attributes...
Sandy Pardue
CE Credits: 1.5
Sponsors
Townie® Poll
Do you have a dedicated insurance coordinator in your office?
  
Sally Gross, Member Services Specialist
Phone: +1-480-445-9710
Email: sally@farranmedia.com
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