Practice Management, HR and Accounting

The Tostado Take: Why Patients Quit Orthodontic Treatment Early
Dr. Julia Tostado unpacks why patients disengage mid-treatment, from missed appointments to treatment fatigue, and shares strategies for recognizing disengagement early and keeping patients motivated...
by Dr. Julia Tostado
September 2026
ADAPT: Relation Management, from Connection to Collaboration
Bring it all together with frameworks for communication, feedback, and conflict resolution that strengthen relationships and sustain team culture. You’ll leave with tools like the Talk Triangle,...
Dr. Jason Luchtefeld
CE Credits: 1
ADAPT: Connection Begins With Perception
Explore the art and science of empathy, listening, and rational compassion in real dental interactions. You’ll practice three levels of listening and learn how social awareness drives trust,...
Dr. Jason Luchtefeld
CE Credits: 1
Your Brand Identity Isn’t Your Logo
Amanda Cabrera breaks down the five layers of brand identity and explains why defining your practice’s purpose and positioning matters more than any visual style guide.
by Amanda Cabrera
September 2026
ADAPT: Self-Management, Burnout and the Inner Operating System
Transform awareness into control by mastering emotional regulation and adaptive recovery strategies. Through science-based exercises, you’ll create a personalized burnout-prevention plan and learn...
Dr. Jason Luchtefeld
CE Credits: 1
There Are Only Three Ways to Grow a Practice
Mike Alan Gusching cuts through marketing noise to distill orthodontic practice growth down to three fundamentals—calls, conversion, and pricing—and shows how to weigh any growth strategy against...
by Mike Alan Gusching
September 2026
ADAPT: The Science & Practice of Emotional Intelligence in Dentistry
Learn the neuroscience behind emotion, perception, and burnout to uncover how your brain predicts, and often misinterprets, stress in dentistry. You’ll discover practical tools for naming emotions,...
Dr. Jason Luchtefeld
CE Credits: 1
Poll: HR and Staffing
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2026
Artificial Intelligence and Other Emerging Tech: A Review of New and Innovative Products and Technology for the Clinical Team
In this deep dive into the newest technology available for oral health professionals, technology expert Melissa Turner walks the audience through the patient journey to understand the countless ways...
Melissa Turner
CE Credits: 1.25
Technology Will Change Everything
Mike Alan Gusching examines the gap between projected efficiency gains from new technology and what actually happens once it is implemented in a working practice.
by Mike Alan Gusching
July/August 2026
Cybersecurity Best Practices for your Dental Office - Top 10 Tips Today
This course offers practical and comprehensive guidance to help dental practices protect sensitive patient data through technology, processes, and people. You’ll learn essential best practices in...
Dr. Peter Fritz
CE Credits: 1.25
Orthodontics, AI, and the Global Turf War
AI, aligners and digital platforms are shifting orthodontic power toward those who control the software, data, workflows and patient relationship.
July/August 2026
Creating a Remarkable Dental Practice: How to Thrive!
This course summarizes the most important elements in creating a remarkable dental practice. Beyond that, it teaches a unique and highly effective way to bring change into your practice, both with...
Fred Joyal
CE Credits: 1.25
Poll: Practice Management
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on practice management.
May 2026
Creating a Remarkable Dental Practice: Advertising and Tracking
Once you’re ready to start spending on advertising, this course goes into detail on the most effective ways to do it. That involves understanding your practice demographics as well as the various...
Fred Joyal
CE Credits: 1.5
Patient Communication Through ‘Letting Them’
Dr. Corinne Devin offers a military-informed leadership framework that reduces burnout, improves compliance, and builds patient trust through clarity and composure.
by Dr. Corinne Devin
May 2026
Dr. Scott Morita and the Spirit of Aloha
A profile of the Oahu-based orthodontist, whose career reflects a deep commitment to community outreach, organized dentistry, and giving back.
April 2026
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
The Power of Pre-Gaming
Dr. Zachary Varble shares how integrating remote monitoring into a pre-appointment workflow transforms clinic efficiency and the orthodontist ’s role at chairside.
by Dr. Zachary Varble
April 2026
The Tostado Take: Burnout in Orthodontics
Dr. Julia Tostado addresses the triggers, warning signs, and practical strategies for building a more sustainable career in orthodontics.
by Dr. Julia Tostado
April 2026
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
A Voice in the Arena: From Scans to Simulations
Dr. Chad Foster explores AI’s growing role in orthodontic diagnosis and treatment planning and what it means for the orthodontist of the future.
by Dr. Chad Foster
April 2026
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2