Practice Management, HR and Accounting

Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Technological Differences
Dr. Bryan Lockhart discusses how doctors can use advances in the evolving digital landscape to amplify their orthodontic knowledge and skills, which can lead to consistently improved treatment...
by Dr. Bryan Lockhart
May 2023
A Voice in the Arena: When Your Feet Hit the Floor
Orthotown Editorial Director Dr. Chad Foster discusses what he learned from his grandfather, a World War II patrol torpedo boat captain, about motivating and leading a team.
by Dr. Chad Foster
May 2023
Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
Office Visit: Dr. Christopher Cetta
Energized by the extra time and freedom generated by working as an associate, Dr. Christopher Cetta turned his efforts toward product invention, content creation and putting extra emphasis on patient...
by Kyle Patton, associate editor
May 2023
A Voice in the Arena: Selfish Motives of a Contract Artist
Dr. Chad Foster, Orthotown’s editorial director, explains how a small number of cases elevates his performance in all the other projects in his practice. How can readers find a consistent level of...
by Dr. Chad Foster
April 2023
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
4 Pillars of Modern Orthodontic Practice Management
How outdated or leaky procedures could be costing your practice a fortune.
Dr. Jamie Reynolds
CE Credits: 1.5
Training Champions
Scheduling Institute founder Jay Geier explains how practice owners can take their teams from “good” to “better” to “best.”
by Jay Geier
April 2023
A Wonderful Site To See
Dr. Kyle Fagala, who’s both an owner/orthodontist and the co-founder of a digital marketing agency, discusses five ways that a high-performing website can grow an orthodontic practice, with a special...
by Dr. Kyle Fagala
March 2023
Negotiating a Lease Renewal for Your Dental Practice
This course details different avenues orthodontists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord,...
Dale Willerton and Jeff Grandfield
CE Credits: 1.5
Hiring and Developing Your Team the Right Way
Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll...
Sheri Kay, RDH
CE Credits: 1.5
Office Visit: Dr. Todd Wesslen
Dr. Todd Wesslen worked in software development for years before pivoting to orthodontics. His background in computer science means he’s not afraid to adopt new technology: He’s a beta tester for...
by Kyle Patton, associate editor
January/February 2023
Level Up!
Dr. Glenn Krieger explains the importance of taking time and making plans for professional and personal self-improvement, and shares suggestions about how readers can develop their own plans for...
by Dr. Glenn Krieger
January/February 2023
Real Estate: Real Issues for Starting (and Selling) a Dental Practice
This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course...
Charles Feitel
CE Credits: 1.5
A Voice in the Arena: Bite Ramps, Part 1: Class 2 Bite Ramps
Orthotown Editorial Director Dr. Chad Foster discusses how strategically positioning and shaping bite turbos has been a huge game-changer in clinical efficiency at his practice.
by Dr. Chad Foster
December 2022
From Ordinary to Extraordinary: How to Create a Self-Managing Team... Filmed Live at Townie Meeting
In this course you will discover secrets to creating game-changing mission and purpose statements that will engage your team and get them to buy in on the practice’s strategic goals. This course will...
Paul Edwards
CE Credits: 1.5
It’s Goal Season!
The end of the year is when orthodontic practices ought to be thinking about their goals for 2023 and determining the most impactful strategies and tactics to reach them. Discover how practices can...
by Suzanne Wilson
December 2022
Stop Cancellations!
It is the perfectly scheduled day and then it all falls apart! Learn the secrets to helping more of your patients keep their commitments. How to reduce cancellations, no shows, and disruptive...
Steven Anderson
CE Credits: 1.5
A Goal Without a Plan Is Just a Wish
You’ve probably heard the aphorism “a goal without a plan is just a wish,” but not many people know how to set goals and plan the actions that help achieve them. Scheduling Institute founder and CEO...
by Jay Geier
December 2022
The New OSHA Hazard Communication Standard
This course will introduce the participant to the new Globally Harmonized Hazard Communication Standard. Employers are required to provide training to employees on the chemical safety and employees...
Leslie Canham, CDA, RDA
CE Credits: 1.5
Office Visit: Dr. Brice Gilliam
This Nashville Townie is redefining what it means to have a side gig. In this month’s Office Visit, we learn how Dr. Brice Gilliam juggles practice ownership, associateship and being a television...
by Kyle Patton, associate editor
December 2022
The Power of the Question... How to Move Your Patients from Denial to Action.
This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask...
Mary Osborne
CE Credits: 1.5
How to set up and conduct your own OSHA Bloodborne Pathogen program and training.
This course is designed to familiarize the participant with OSHA requirements and the basic elements of a bloodborne pathogen training program. This course may be utilized as a guideline for...
Leslie Canham, CDA, RDA
CE Credits: 1.5
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