Practice Management, HR and Accounting

A Voice in the Arena: ‘Do Not Go to That Office!’
Editorial director Dr. Chad Foster explains the importance of ensuring patients are treated at a practice that maintains consistency when it comes to the doctor treating them ... even if it’s not...
by Dr. Chad Foster
November 2023
Navigating the Dental Insurance Landscape: Optimizing Benefits Reimbursement
This one-hour course delves into the intricacies of the dental insurance claim review process. Gain insights into how benefit determinations are made, discover the common criteria that are reviewed...
Dr. Dominique Fufidio
CE Credits: 1.75
Creating a Remarkable Dental Practice: Your Digital Presence Using Social Media.
This course goes into the second critical stage of digital marketing: social media. You’ll learn what works, what doesn’t, where to put your time, what to post and how often, and why consumers care...
Fred Joyal
CE Credits: 1.25
Taking Stock
Mari Sawtelle, founder and president of the Mari’s List orthodontic buying group, discusses the state of orthodontic supplies and shares thoughtful and useful advice on how practices can organize and...
by Mari Sawtelle
October 2023
Office Visit: Dr. Marc Goldenberg
This Townie’s laid-back approach and mastery of soft skills are on full display in this exclusive peek within his newly built Boca Raton, Florida, practice. He shares his clinical must-haves, an...
by Kyle Patton, associate editor
October 2023
Unlocking the Power of the Employee Retention Credit: Maximizing Your Practice’s Benefits
Dental, Orthodontic, and Endodontic providers who have been affected by government orders or experienced reduced revenue due to the COVID-19 pandemic could be eligible for the Employee Retention...
Sadler Graham, Matt Eddleman, and Kristina Mitro, DDS
CE Credits: 1.5
Creating a Remarkable Dental Practice: Your Digital Presence with your Website and Online Reviews.
A well-executed digital marketing presence is critical to practice success in this day and age. This course covers the foundational aspects, which include your website, how to effectively deal with...
Fred Joyal
CE Credits: 1.75
Office Visit: Dr. Paul Trotter
This Georgia Townie’s two practices maintain old-school sensibilities and hospitality while adding an ultramodern patient experience complete with 3D printing, digital scanning and optimized practice...
by Kyle Patton, associate editor
September 2023
Make Friends With Benefits
Practice management consultant Tina Byrne recaps the factors that can drain the profits from orthodontic practice insurance billing and reimbursement, and explains how to correct them to optimize...
by Tina Byrne
September 2023
Testing Your HR Armor: How To Identify and Avoid Common Compliance Traps
Every year, lawmakers change dozens of employment laws and regulations at the state, federal, and local levels. As an employer, you must be compliant with ALL of the hundreds of laws that apply to...
Grace Godlasky
CE Credits: 2
Predictable Failures: How To Be HIPAA and Cyber Secure
In Today’s world, the next big emergency is always right around the corner. Whether it’s a computer issue, vendor issue, an angry patient, or a natural disaster, having a plan in place with always...
Amy Wood
CE Credits: 1.75
Taking the Pulse of Your Practice
With inflation driving the costs of staffing and supplies through the roof, orthodontists need every advantage they can get—especially when it’s data-driven. Looking at a decade of practice data,...
by Brittany Frazier
July/August 2023
Conflict Resolution: Your How-To Guide
When orthodontic practice owners can set up their team structure to prevent conflict as much as possible, it allows them to focus more of their time and energy on clinical orthodontics. Paul Edwards...
by Paul Edwards
July/August 2023
Covid Vaccines and Employees, What You Need to Know!
This CE course, exclusively created for Dentaltown, is designed to provide a comprehensive understanding of Covid vaccines from an HR perspective and clarify legal compliance issues surrounding them....
Paul Edwards
CE Credits: 1.75
Creating a Remarkable Dental Practice: Communication and the Patient Experience.
Effective communication has a profound effect on the success of the practice, as does the moment-by-moment experience of the patient. This course goes into the most effective ways to communicate with...
Fred Joyal
CE Credits: 1.75
Poll: HR and Staffing
Orthotown’s monthly poll helps see how other practices operate. This month Townies weigh in on HR and staffing.
July/August 2023
A Voice in the Arena: A Way To Keep Score
Dr. Chad Foster, Orthotown’s editorial director, discusses how to reassess the way you judge success and accomplishment, both personally and professionally.
by Dr. Chad Foster
July/August 2023
Creating a Remarkable Dental Practice: The Physical Environment
This course talks about how you can improve the effectiveness of your practice environment, and especially how you can radically increase the results of your front desk.
Fred Joyal
CE Credits: 1.75
Division of Duties in a Dental Practice, Part 4: The Finance Coordinator
This course details how to establish an effective financial coordinator position in the dental practice. It includes a sample job description, the key tasks of the position, and how to find and hire...
Sandy Pardue
CE Credits: 1.5
Team Training Done Right
Flint Geier and practice growth experts at Scheduling Institute share insider tips on how to ensure team training results in personal and practice growth and success.
by Flint Geier
July/August 2023
‘Type’ Casting
Dr. Andrew Sarpotdar, who says he has used the Myers-Briggs Type Index to become a more empathetic and self-aware leader, recaps the four major “roles” common to the 16 personalities, and how each...
by Dr. Andrew Sarpotdar
July/August 2023
Division of Duties in a Dental Practice, Part 3: The Insurance Coordinator
This course details how to establish an effective insurance coordinator position in the dental practice. It includes the advantages to keeping insurance in-house versus outsourcing, a job...
Sandy Pardue
CE Credits: 1.5
Beating Burnout
A recent message board post garnered almost 500 responses about people feeling burned out. Flint Geier recaps some of the most common symptoms of burnout and how orthodontists can incorporate...
by Flint Geier
June 2023
Division of Duties in a Dental Practice, Part 2: The Scheduling Coordinator
This course details how to establish a productive scheduling coordinator position in the dental practice. It explains the importance of having a designated person, a job description, key attributes...
Sandy Pardue
CE Credits: 1.5
Heat Advisory
Dr. Christos Papadopoulos shares six tips that can help position a startup practice for success even before it opens.
by Dr. Christos Papadopoulos
June 2023
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Email: sally@farranmedia.com
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