Practice Management, HR and Accounting

4 Pillars of Modern Orthodontic Practice Management

How outdated or leaky procedures could be costing your practice a fortune.

Dr. Jamie Reynolds

CE Credits: 1.5

Office Visit: Dr. Trevor Nichols

We visit the Mesa, Arizona, practice where this Townie works with his longtime mentor, Dr. Stuart Frost, and learn how he uses social media to market his practice and how his commitment to his family...

by Arselia Gales, assistant editor

April 2021

A Voice in the Arena: New Beginnings, New Opportunities

In his first column as Orthotown’s new editorial director, Dr. Chad Foster discusses his goals for the publication and online community. As he explains, there’s lots of work to be done!

by Dr. Chad Foster

April 2021

Negotiating a Lease Renewal for Your Dental Practice

This course details different avenues orthodontists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord,...

Dale Willerton and Jeff Grandfield

CE Credits: 1.5

Hiring and Developing Your Team the Right Way

Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll...

Sheri Kay, RDH

CE Credits: 1.5

Just Rewards: Dental Team Management

It’s not always about the money—but you also can’t be a cheapskate and keep the caliber of talent you need to deliver a great patient experience and grow your practice. Jay Geier of the Scheduling...

by Jay Geier

April 2021

Overhauling the ‘Corrective Action Plan’

Paul Edwards, CEO and founder of CEDR HR Solutions, explains how orthodontists can use a model known as progressive corrective coaching to improve team performance and protect their practice.

by Paul Edwards

April 2021

Real Estate: Real Issues for Starting (and Selling) a Dental Practice

This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course...

Charles Feitel

CE Credits: 1.5

From Ordinary to Extraordinary: How to Create a Self-Managing Team... Filmed Live at Townie Meeting

In this course you will discover secrets to creating game-changing mission and purpose statements that will engage your team and get them to buy in on the practice’s strategic goals. This course will...

Paul Edwards

CE Credits: 1.5

Keep the Change: Post-Pandemic Orthodontics

Dr. Courtney Schiefelbein had just opened a startup practice in Midtown Manhattan when the COVID-19 pandemic forced her to temporarily shut down the office. Now, one year after COVID first forced the...

by Dr. Courtney Schiefelbein

March 2021

Embrace Progress: The Pendulum Swings

In his final column as Orthotown’s editorial director, Dr. Dan Grob examines the familiar patterns of change and welcomes his successor.

by Dr. Daniel Grob

March 2021

Stop Cancellations!

It is the perfectly scheduled day and then it all falls apart! Learn the secrets to helping more of your patients keep their commitments. How to reduce cancellations, no shows, and disruptive...

Steven Anderson

CE Credits: 1.5

Salary Negotiations

CPA Judson Crawford discusses salary trends in dental practices, and strategies that could help get your percentage back within average rates.

by Judson Crawford, CPA

March 2019

The New OSHA Hazard Communication Standard

This course will introduce the participant to the new Globally Harmonized Hazard Communication Standard. Employers are required to provide training to employees on the chemical safety and employees...

Leslie Canham, CDA, RDA

CE Credits: 1.5

Office Visit: Dr. Emily Howell

2020 Townie Choice Awards cover winner Dr. Emily Howell discusses how her business degree gave her an upper hand in managing her practice, the importance of giving back to her community and how her...

by Arselia Gales, assistant editor

January/February 2021

The Power of the Question... How to Move Your Patients from Denial to Action.

This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask...

Mary Osborne

CE Credits: 1.5

Embrace Progress: Can’t Cancel This

Orthotown editorial director Dr. Dan Grob shares ways orthodontists can stay connected through our online community in 2021 and highlights important articles published last year.

by Dr. Daniel Grob

January/February 2021

How to set up and conduct your own OSHA Bloodborne Pathogen program and training.

This course is designed to familiarize the participant with OSHA requirements and the basic elements of a bloodborne pathogen training program. This course may be utilized as a guideline for...

Leslie Canham, CDA, RDA

CE Credits: 1.5

Virtual Reality: Orthodontic Consultations

Dr. Emily Howell and her staff did more than 60% of their new-patient consultations virtually last year, and Howell explains how important communication is to keep your acceptance and compliance...

by Dr. Emily Howell

January/February 2021

5 To Grow On: Part 2

The final installment of this series with the Scheduling Institute’s Jay Geier discusses strategies involving space and equipment, clinical duplication and financial discipline, which require...

by Jay Geier

January/February 2021

Poll: Small Equipment and Supplies

With our monthly poll you can see how other practices operate, what works, what doesn’t and how dentistry is evolving. The information we gather each month helps us measure trends in the profession....

December 2020

5 to Grow On

Orthodontists who are thinking about selling their practice need to be able to prove that it has significant value, and orthodontists who are planning to keep and grow their practice should still be...

by Jay Geier

December 2020

Office Visit: Dr. Jason Battle

We take a trip to Orlando, Florida, to tour the practice of one of our most-followed members on Orthotown’s message boards. In our exclusive Q&A, this 15-year Townie also shares how he used the...

by Arselia Gales, assistant editor

December 2020

Office Visit: Dr. Bonciel Griffin-Burress

This Townie is about to open her third orthodontic practice in Chicago’s southern neighborhoods, having returned to the area she grew up in. “I feel a strong sense of purpose when I meet neighborhood...

by Kyle Patton, associate editor

November 2020

Damage Control

Any orthodontic practice that’s been in business for a while has had to deal with a displeased patient. These guidelines will help you determine a plan for how to react and what to include in the...

by Michael Fitterer

November 2020