Practice Management, HR and Accounting

4 Pillars of Modern Orthodontic Practice Management
How outdated or leaky procedures could be costing your practice a fortune.
Dr. Jamie Reynolds
CE Credits: 1.5
Staff Benefits
Townies give feedback on a doctor’s new office setup and share their management advice.
June 2022
Negotiating a Lease Renewal for Your Dental Practice
This course details different avenues orthodontists can take when approaching their commercial lease renewal. If you agree to the same terms and conditions as you initially did with your landlord,...
Dale Willerton and Jeff Grandfield
CE Credits: 1.5
Staff Threatening To Leave
Some quarrelsome employees and salary issues are plaguing a Townie, who asks for some advice from peers.
June 2022
Hiring and Developing Your Team the Right Way
Do you hire based on whether you like the person you’re interviewing? Re-imagine your hiring methods and discover proven approaches to attracting, interviewing, and hiring the talent you want. You’ll...
Sheri Kay, RDH
CE Credits: 1.5
Townie Poll: Insurance
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...
June 2022
A Voice in the Arena: Keep the Train on the Tracks
Orthotown’s editorial director, Dr. Chad Foster, explains how he shifts his perspective when he can feel burnout encroaching on his ability to look forward to going to work.
by Dr. Chad Foster
June 2022
Real Estate: Real Issues for Starting (and Selling) a Dental Practice
This course navigates the complex landscape of commercial real estate and the dental office, by covering topics such start up offices, lease renewals, and buying or selling. In addition, this course...
Charles Feitel
CE Credits: 1.5
From Ordinary to Extraordinary: How to Create a Self-Managing Team... Filmed Live at Townie Meeting
In this course you will discover secrets to creating game-changing mission and purpose statements that will engage your team and get them to buy in on the practice’s strategic goals. This course will...
Paul Edwards
CE Credits: 1.5
Townie Poll: Dental Partnerships
With our monthly poll, you can see how other practices operate, what works, what doesn’t and how orthodontics is evolving. The information we gather each month helps us measure trends in the...
May 2022
Play Your Cards Right
Dr. Jason Annan has been leveraging his office overhead costs to earn hundreds of thousands of credit card rewards points, then converting the points into truly valuable assets. This Townie shares...
by Dr. Jason Annan
May 2022
Stop Cancellations!
It is the perfectly scheduled day and then it all falls apart! Learn the secrets to helping more of your patients keep their commitments. How to reduce cancellations, no shows, and disruptive...
Steven Anderson
CE Credits: 1.5
Consider the Benefits of a Digital Workflow
Practice management consultant Michelle Shimmin explains how digital solutions can help orthodontists serve their patients better where they are—which patients are increasingly demanding.
by Michelle Shimmin
May 2022
The New OSHA Hazard Communication Standard
This course will introduce the participant to the new Globally Harmonized Hazard Communication Standard. Employers are required to provide training to employees on the chemical safety and employees...
Leslie Canham, CDA, RDA
CE Credits: 1.5
Don’t Be a Bad Boss by Default
Are you a bad boss by default? Unlike behavior changes that can be initiated immediately, developing into a good leader and coach takes training and practice, and our guide helps readers determine...
by Jay Geier
May 2022
The Power of the Question... How to Move Your Patients from Denial to Action.
This course will help participants become more effective communicators by learning to follow up on difficult questions and comments from patients. You will learn how to check out assumptions; ask...
Mary Osborne
CE Credits: 1.5
How to set up and conduct your own OSHA Bloodborne Pathogen program and training.
This course is designed to familiarize the participant with OSHA requirements and the basic elements of a bloodborne pathogen training program. This course may be utilized as a guideline for...
Leslie Canham, CDA, RDA
CE Credits: 1.5
Office Visit: Dr. Carlin Weaver
The winner of Orthotown’s 2021 Townie Choice Awards voter contest, Dr. Carlin Weaver followed in her father’s footsteps and became an orthodontist, then practiced alongside him in Swampscott,...
by Kyle Patton, associate editor
May 2022
Leading the (Re-)Charge
As Scheduling Institute founder Jay Geier explains, connecting with successful, enthusiastic colleagues can help orthodontists regain the enthusiasm and energy that often are sapped by daily practice...
by Jay Geier
April 2022
Scalable Patient Love
Dr. Anil Idiculla and practice management expert Casey Bull discuss how to implement day-to-day, face-to-face interactions that help differentiate a community practice from a faceless commodity...
by Dr. Anil Idiculla and Casey Bull
April 2022
Office Visit: Cosse & Silmon Orthodontics
When his New Orleans practice was battered by Hurricane Katrina, Dr. Jeffrey Silmon decided to return to his hometown of Shreveport, Louisiana, where he ended up partnering in practice with Dr....
by Arselia Gales, assistant editor
April 2022
Mean Mom: Standing Firm
Take the fall or go another round? An overly demanding parent has this Townie against the ropes and looking for a way out of the fight.
April 2022
A Voice in the Arena: You’ve Already Won!
Orthotown editorial director Dr. Chad Foster reflects on a conversation he read online and discusses why he believes it’s important to focus on things that you love to find more fulfillment.
by Dr. Chad Foster
March 2022
Bring Out Their Best
Most orthodontic practice compensation structures are 95% fixed and 5% incentive-based, but one that’s set up closer to 70/30 ensures that overhead increases only as the business does. As this...
by Jay Geier
March 2022
A Team Wins Playing 1-On-1
Dr. Tim Goodheart discusses the importance of scheduling one-on-one meetings with staffers, and several benefits that should result from scheduling and using these meetings effectively.
by Dr. Tim Goodheart
March 2022
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