Elevate Orthodontics Podcast with Dr. Lance Miller
Elevate Orthodontics Podcast with Dr. Lance Miller
Tune in to listen to interviews with some of the most innovative and exciting minds in the orthodontic specialty! Covering a wide range of practice management, clinical, financial and technological topics.
Elevate Ortho

37: Customer Service, Staff Training and Community Marketing with Ted McGreer

37: Customer Service, Staff Training and Community Marketing with Ted McGreer

3/6/2018 12:00:00 AM   |   Comments: 0   |   Views: 71

 

What do footwear and orthodontics have in common? Find out during this amazing interview with Ted McGreer, owner of Ted’s Shoe and Sport.

Established in 1999, Ted’s Shoe and Sport embarks on it’s 18th year on Main Street in Keene, NH. Ted McGreer has put together an award winning team of people around him, and works closely with the medical and athletic community to improve comfort and performance in all levels. Ted has developed his own line of anti-microbial shoe deodorizer, a proprietary over the counter custom orthotic line, and has designed many shoes for the New Balance Athletic Shoe Company.

Known for his charitable giving and community involvement, Ted is proud to have received the Greater Keene Chamber of Commerce Windsor Brooks Business of the Year award in 2005. You can’t miss Ted’s infectious enthusiasm: “To know that you’re making a difference in people’s lives every day is the most rewarding and gratifying feeling one could experience. Especially when you love what you do, and you’re surrounded by great people.”

Tune into this episode to learn about:
-Why all businesses are in the same business: the People Business
-How Ted and his team deliver “knock your socks off” customer service
-Differentiating your practice through authentic storytelling and community marketing
-How Ted’s Shoe and Sport has remained vibrant despite the emergence of big box, online, and direct to consumer competitors


37: Customer Service, Staff Training and Community
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