Clarifying Clinical Protocols to Experience Practice Growth --The EMO Scale

Credit Details
This electronically delivered self-instructional program is designated for 1.5 hours of ADA CERP CE credit by Farran Media.

The fee to view this course is $36. This cost includes the fee to take the exam and claim your CE credits.

Synopsis:
In this one hour course, Bill Rossi shows how many Doctors have experienced 20%+ growth in their practice by simply clarifying their and their staff’s clinical protocols, intent and language.

In every practice, a gap exists between what Dentists and their staff can do for their patients and what the patients choose to do. This gap can lead to frustration, compromise patient care, and cost tens of thousands of dollars or even hundreds of thousands of dollars per year in lost practice income.

Countless articles have been written about Case Acceptance: How to set up and plan consults, sales techniques to use and even scripted dialogue. Without the right foundation, these techniques can actually harm the Doctor/Patient relationship and the practice. None of these things work as well as creating a strong ethical foundation. This seemingly philosophical approach has very real and practical benefits that will add significantly to your bottom line and peace of mind.

Educational Objectives:
Upon completion of this course, you should be able to:

• A. Understand how their practice compares to others in patient flow and patient case acceptance.
• B. To set the foundation for substantial sustained practice quality and growth
• C. Learn simple exercises that will help the whole team be constructively involved in patient education, case acceptance and follow through for substantial practice production growth.
• D. Will know how to go about establishing Hygiene Protocols for consistency in treatment of patients in practices with multiple hygienists.
• E. Learn how to communicate treatment recommendations to patients without ever having the patients feel sold, manipulated or judged.
• F. How to use practice statistics to track progress and create accountability.
• G. The difference between "Criteria" and "Quotas."

Description of Speaker:
Bill Rossi has over 30 years of experience in dental practice management. As President of Advanced Practice Management, he and his staff are actively involved in the ongoing management of over 200 successful Upper Midwest dental practices.

Disclosure:
Bill Rossi declares that neither he nor any member of his family have a financial arrangement or affiliation with any corporate organization offering financial support or grant monies for this continuing dental education program. Bill Rossi does offer Practice Managment coaching that uses the principles offrered in this program,

Legal Disclaimer:
The CE provider (Farran Media) uses reasonable care in selecting and providing content that is accurate. The CE provider, however, does not independently verify the content or materials. The CE provider does not represent that the instructional materials are error-free or that the content or materials are comprehensive. Any opinions expressed in the materials are those of the author of the materials and not the CE provider. Completing one or more continuing education courses does not provide sufficient information to qualify the participant as an expert in the field related to the course topic or in any specific technique or procedure. The instructional materials are intended to supplement, but are not a substitute for, the knowledge, expertise, skill and judgment of a trained health care professional.

Licensure:
Continuing education credits issued for completion of online CE courses may not apply toward license renewal in all licensing jurisdictions. It is the responsibility of each registrant to verify the CE requirements of his/her licensing or regulatory agency.

State CE Requirements:
Click Here for CE requirements by state. Please note that this information is current as of the time of listing. This information is subject to change at any time from the state boards. For the most up-to-date information, please contact your state board directly.

Refund Policy
There are no refunds for Online CE courses. Please contact technical support if you run into technical difficulty.

CE Contact
For any questions, please contact Nareg Apelian, DMD, Director of Continuing Education at nareg@farranmedia.com