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1343 Dr. Ken Snyder on the Importance of Humor, Laughter & Play : Dentistry Uncensored with Howard Farran

1343 Dr. Ken Snyder on the Importance of Humor, Laughter & Play : Dentistry Uncensored with Howard Farran

1/29/2020 3:00:00 AM   |   Comments: 0   |   Views: 94
Dr. Ken Snyder is a native of Pittsburgh, Pennsylvania. He is a graduate of the University of Pittsburgh’s School of Dental Medicine. He was in private practice in Phoenix, Arizona for 17 years and for the past 24 years he has been the Dental Director and the Children’s Dentist at the St. Vincent de Paul’s Children’s Dental Clinic. Recently he has retired from Clinical Practice and was appointed Executive Dental Director of the St. Vincent de Paul Clinic. Dr. Snyder has done extensive lecturing throughout the U. S. and Canada on the benefits of Humor, Laughter and Play in our Personal and Professional lives. He is a member of the American Dental Association. Dr. Snyder encourages all his patients to, “Be true to your teeth and they won’t be false to you.”

VIDEO - DUwHF #1343 - Ken Snyder

AUDIO - DUwHF #1343 - Ken Snyder

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Howard:  it's just a huge honor today to be sitting here on a Monday on Martin Luther King memorial day doing a podcast interview with Dr. Ken Snyder DMD he is a native of Pittsburgh Pennsylvania he's a graduate of the University of Pittsburgh School of Dental Medicine in 1972 he was in private practice in Phoenix Arizona for 17 years and for the past 24 years he has been the dental director and the children's dentist at the st. Vincent DePaul's children dental clinic which i think is a really cool thing on Martin Luther King to be talking about this subject recently he has retired from clinical practice and was appointed executive dental director of the St. Vincent DePaul clinic Dr. Ken Snyder has done extensive lecturing throughout the US and Canada on the benefits of humor laughter and play and our personal and professional lives he's a member of the American Dental Association dr. Snyder encourages all of his patients to be true to your teeth and they won't be false to you so I think this is pretty neat because I'm first of all its MLK Day so this was a big man in my childhood and the man that Martin Luther King jr. was named after which was Martin Luther the Catholic priest and what he did he lived when did he live in 1552 15 22 he was the first Catholic he was the first person ever to translate the Greek Hebrew Bible into German so the common language could read it because there was a lot of corruption back then and say your mom died and they set out well your mom's in purgatory she's in the burning pit of Guyana for eternity or forever many years but if you give me six silver pieces you'll let her out well he do that was corruption and he knew it was corruption because the people couldn't read the Bible because in Hebrew and Greek and that they would wrote German so he translated it and the Catholic Church actually sent the Knights of Columbus to arrest that guy and kill him so a nun you can't make this up up with a nun who's in the same order is my oldest sister sister Anna of Yahweh she said well let's scheme will get six barrels of wine and I'll take him from Germany to dormady and we say we're gonna saw him to England and you hide in one of the wine barrels so she left the nunnery and took Martin Luther to the Normandy and passed through all the guards and then he got over in England and here it is and then you're with st. Vincent DePaul oh so Martin Luther King jr. was named after Martin Luther King so now you're working with st. Vincent DePaul who was a French Catholic priests who dedicate himself to serving the poor he is venerated as a saint in the Catholic Church and the Anglican Communion he was canonized in 1737 he was renowned for his compassion humility and generosity and just say an amazing just an amazing man so so I thought we'd start off with some of the the great Martin Luther King jr. quotes injustice anywhere is a threat to justice everywhere darkness cannot drive out darkness only light can do that hate cannot drive out hate only love can do that the time is always right to do what is right I love that free at last free at last lice most persistent urgent question is what are you doing for others our lives begin to end the day we become silent about things that matter so man thank you why's your 

Dr. Ken Snyder:  Howard thank you 

Howard: coming here on MLK Day so um let's start out with you you you've lectured all around the world and you had a theme that um that said um here I just just read it three seconds ago that what are the benefits of humor laughter and play in our personal and professional lives and you know as well as I do that I I learned it real early in dentistry you'd you'd be sitting out and working on a person and you'd be working and all sudden you start feeling tense you start feeling stressed and it took me a while to realize that I'm picking that up for my patient so I didn't have to ask are you feeling that can it's like I can feel it right my chest is tightening there was this dentist that I grew up with and I used to blow my mind because he'd go in there any numb up and then he'd come out and as soon as he turned the corner and the patient couldn't see he go and I realized he was holding his breath the whole time he gave every mandibular block and so it's a stressful profession I'm there's obviously a lot of more stressful I couldn't imagine being a soldier but so where did you where did this start in your journey to go lecture about humor laughter and play

Dr. Ken Snyder:  well um what happened when I was in dental school my junior and senior year I worked in an intensive care unit in a large Hospital in the Pittsburgh area I grew up in Pittsburgh and you know of course what could be more stressful than being in an intensive care unit and so the way it works in a hospital you probably know many people may not that the staff that's coming off the head nurse there comes into the room to the staff that's coming on and they go down report bed by bed by bed by bed and what's going on so it was a Saturday afternoon I can remember like it was yesterday fact I was up at Pitt Stadium watch watching Pitt in Oklahoma play and I had to leave at halftime to get down there for my first job their first day on the job and here as they were going down bed by bed they made a joke about the lady in bed one she was I guess she was putting out so much urine it they said whoever is assigned to her you better put on your track shoes because you're gonna be running back and forth the whole time there was another lady in bed two or three that was DNR do-not-resuscitate and had some little joke about her like whenever they gonna pull the plug in it and I thought my god how rude are these people and I you know I was all ears I mean I had a pen and a pad and everything ready to go and I thought wow this is weird and I thought this will probably be my first and last day why come to find out I would trust my life to an intensive care unit nurse in a pair of seconds but the humor was the only way that they could cope with the situation at hand and they didn't use it to the detriment of the patients they didn't use it to you know if people were around like family or friends or things like that and the other thing I know was that the nurses who did not use the humor almost like clockwork every two weeks they'd call in sick they would call in sick we all know like there was a study that was done that I participate in with paramedics and there's a certain humor paramedics use on the job when they pull up and if someone were to be eavesdropping or overhear them again they would think wow how rude are these people how insensitive but it's the only way they can actually cope with the situation and interesting you know when you like today's Martin Luther King Day if you trace back most Jewish humor comes out of adverse situations or adverse periods in their history most black humor comes out of adverse situations and dark periods in their history and so it's definitely a coping mechanism

Howard: it is and sports um look at the trash talk going in in sports and it's all heavy affection yes you don't ever make fun of some boys mama unless he's your best buddy 

Dr. Ken Snyder: I played sports and that was the only thing that was it's interesting because I was actually playing baseball to University of Pittsburgh when Martin Luther King was killed and I went to his service and and we were on a road trip and when we came back to Pittsburgh a few days later I mean there were tanks and Pitts Stadium half-tracks there was the National Guard there all the cities were having riots yet on the sports team we all got along just fine you're right about the only thing that was sacred was your mom you just didn't say anything about anyone's mom everything else was fair game

Howard: so he was assassinated April 4th 1968 and you you remember that day I do I do yeah go back to the kids I mean he was assassinated in 68 I was born in 62 there's nobody listening to you right now it was alive yeah sure in fact if you were alive when he got us a saying please email me Howard at downtown comm so I can google your name and show you that in fact you were not alive so so take us back to that day 

Dr. Ken Snyder:  I was born in 47 and in those days you know now we were just disgusting before we started about all the you know the modern technology and how you can stay in touch with people all over the world the whole time I was in college other than when I went home for breaks I mean we didn't have television there or anything like that but of course you know once someone found out the word got around and over in Heinz Chapel which is actually where my wife and I got married it's on the campus of University of Pittsburgh they had a service for Martin Luther King and um you know many many students attended they couldn't even all fit into the chapel but yet we had a service for him and then like I say the next day we left for a road trip and when we came back actually I remember and Buffalo I got spiked pretty severely in my knee I played third base a guy came in pretty high and nicked me and so they gave me some tetanus shots and I was kind of out of it but we got back to the University I was calling my dad to come meet us and pick us up because I was going to go home for the weekend as was a player who lived fairly close to my neighborhood and we were down on our stomachs and pit filled house with snipers shooting the windows on over our heads the whole city was like in a well they actually had a dusk-to-dawn curfew but it was it right at most of the major cities in the u.s. rioted so that's kind of what it was at you know but it was a very sad time but there's a lot of obviously animosity and anger and rioting and it was a very you know the 60s were very very tough decade you know with both Kennedy assassinations and the Missal Cuban crisis and I look back on that period and think wow I mean it was that was kind of my coming-out decade as an adult and kind of got off to an interesting start 

Howard:  so a lot of a lot of kids you know the only thing new in life is history you haven't learned and when people say America has never been this polarized to might were you not aware of the Civil War exactly I'm pretty sure one out of every 30 Americans was killed even in the in the you know America has had this two party system dance and if you look at the the registration levels and the voters it's been the same since night even though revolution I mean you know there were not everyone was a patriot I mean there was a huge struggle there between those who lived in two colonies and who wanted to stay with England and who wanted to depart and that's the that was the birth of Canada most people don't realize that I'm when George Washington declared war on the British Empire where the Sun never said it's about ten percent of Americans said you know you know I'm done yeah and that's why the Canadian population 90% of it is within 100 miles north of border they just walked across the border and then looked for the closest place to start living because they thought George and his ideas were gonna cause a lot of mayhem but I'm so do you your that was a long time ago so do you think America is more compassionate more better today than they were the day Martin Luther was assassinated I

Dr. Ken Snyder:  I think I think they are I think the majority of us are but I think what's changed a lot is with the news media portrays I think at one time the news media reported the news and I think now they look for what's the most gory headline we can put out the blades it leads yeah exactly and I I get drafted right out of dental school I was in the service for two years and I was stationed at Fort Sheridan Illinois which at the time was the headquarters of the fifth Army and when they released our prisoners from Vietnam they brought after they debriefed in Germany they brought many of them to Fort Sheridan to have their dental work and medical work and be processed out and I can remember and some of those guys had been prisoners for like five six one was seven years he he said they ran into French prisoners who were still there from the 50s when they moved him from Camp to camp but when I asked them you know how had life in the u.s. changed in a time they've been gone almost to a person they said the way the news was portrayed that in fact like I said I was in the back room getting dressed and all of a sudden it's dramatic music came on and I come rushing out to see what what kind of show is there and it was the news coming on and if you think about every time the news comes on they play some dramatic music and so I think that's what's changed I think like you say if it bleeds it leads and so it leads us to believe everyone's bleeding but that's far from the truth

Howard: how do you think some of your compassion comes from the fact that you didn't grow up some rich kid you grew up in a mill town in Pittsburgh does that kind of is that kind of set you out is keeping it real 

Dr. Ken Snyder: definitely  the house that that I grew up in and originally had like black shingles on the roof black shingles on the wall at a coal cellar nice to help my dad dump usually around October so they'd dump a great big thing of coal on the street and I'm sure I was more into way than anything but my dad had let me take my little shovel and with shovel in the wheelbarrow and bring it up into the yard and and there was a window ground level you shoved it in there and you know it's fed the furnace throughout the whole winter but and my wife's myself yeah I hear ya my wife's family didn't even have a car I mean that's where you know we were but yeah I think you've really humbled you and the thing that really did neighborhoods were really strong in those days I could walk for like a mile in any direction and it was inner-city and I could tell you who lived in that house what the kids names were what the dog's name was everything people watched out for each other and they took care of each other today you get me two houses away I couldn't tell you who the people were you know and so I think that's had an effect on you know how society is today as

Howard: well and what changed like like even when I met my grandkids house I'll sit there and say to the grandkids um so who lives in that house over there and they say uh I I don't know I'm like what do you mean you don't know you just have to cross the street and go to the door we I did that everybody did that Wow how did that change

Dr. Ken Snyder:  I think two things that happened my dad who was a great guy he worked in the mills his whole life never finished high school or and when you say Mills yes Cydia still they weld in the steel mills the factories that was what Pittsburgh was back in the 50s and 60s I mean it's a much different city today I was just there last October I try to go back every once or two years but yeah it's it was it was sooty it was dirty I mean if you  know came out in the street and you could write your name in the car on the hood than that because of this suit but yeah so I think well my dad used to always say he thought that society took a step backwards when they eliminated the front porch because we used to have everyone would sit on the front porch you know you know the guys that come home from work that eat dinner everybody would be on the front porch you got to know your neighbors in fact I was a big baseball fan back then even the Pittsburgh Pirates you can listen to the Pirates game just walking up the street because everybody was on their front porch with the radio plugged there did they had it in well today we don't have that then I think the other thing that's changed especially here in Southwest the neighborhood I grew up in you could walk through anyone's yard no one had a fence no one had a wall it was just all one big thing you know and now everybody has a wall around their  house and in the backyard and you really don't see the neighbors you don't get to engage them and

Howard: I remember getting chewed out by two doors down Jim where's dad I knocked on his door I'm gonna Saturday morning I talked to Jim and he goes huh and he yelled at me goes what why did you wait you should just walked in here you know where his room is don't  bring that doorbell ever again and I'm like cool I don't want to ring the doorbell yeah and it's really it's right so when you get big Pittsburgh do you ever see the Dean of the dental school Bernhard Costello I mean he's a god he's a pediatric cranial maxillofacial surgery cleft lip palate surgery regenerative medicine I mean they really got an intense dude running University of Pittsburgh 

Dr. Ken Snyder: yeah they do now I'm hoping to get back this coming fall in fact the whole Pittsburgh you know the Pittsburgh Medical Center its world-renowned I mean that's you know it's interesting because Pittsburgh so many of those mill cities be a Cleveland be a Detroit beat bottom or being buffalo they kind of died on the vine but Pittsburgh kind of reinvented itself and it actually is like a high-tech Center it's a Medical Center you know they've it's really a nice City it's much cleaner now than it was when I was growing up although you didn't realize at the time how 

Howard: well if you look so it started out with them AOL member AOL you got mail and yeah Pittsburgh had all those empty warehouses and so if you look at the so what they did is all those cheap warehouse down by the river and you know two-thirds of a 75% of Americans live Isa Mississippi River and two out of three live within 500 miles where they landed on Plymouth Rock so Pittsburgh's right there so all that AOL infrastructure so to this day when you look at him how he emails are sent that that AOL that Virginia hob that Pittsburgh and and I remember one time what I love about lecturing he always picked up by by locals and so you know they take you out to a bar and they say gotta show up anyway and this Dentist knew a friend of a friend family we got into a data center which you can't go into you know but his brother was there but I mean it was just like on the outside you think it says 150 year old brick building that's ready to fall down and then on the inside I kid you not hundreds of millions of dollars of computers stacked up and all these wires and oh my gosh they reinvented the will did you get the ride on the incline oh yeah that zipper - yeah yeah I we did that - so um back to burnout disease depression and dentistry guys like you use humor and laugh it off and I I'm not and and I stuck to my guns when I started lecturing I I did the Howard Stern thing I mean I I don't care if you have fired me five or six I know I know this joke is funny I know it's funny if I'm with three dentists sitting in a fishing boat but in a minute I walk into the Church of Dentistry at a seminar and say something that's pg-13 and now you know why and my joke is that dentists are so stressed out because the states solo I mean they fight over all this nonsense stuff that doesn't even matter but how what would you say when you're talking to a kid and they're 30 and they're stressed out well 

Dr. Ken Snyder: um one of the things I think humor laughter and play are actually god-given gifts that they gave us to enjoy and so basically you know most obviously all dentists and most people are aware of the fight or flight mechanism that happens and so at one time that was useful because if you were a caveman or cave woman and all of a sudden the saber-toothed tiger or warring tribes  mount attack um all these things would kick in it would put you in a high state of alert and readiness you would either make it back to the cave or you'd be able to fight well that was good like for the short term but today most of our stresses aren't so short-term their long-term sometimes several months several years sometimes a lifetime so if you allow the fight-or-flight mechanism to kick in that's where you end up with things like you know diabetes because there's constantly being sugar for energy shot into the bloodstream you end up with high cholesterol because again it's instant fuel like in an emergency and all these different diseases that we have today a lot of them are the result of people being under stress and it's interesting many of the diseases that they originally thought were male dominated diseases once women entered the workforce same percentage even higher you know so it's actually the distress so we need to choose something different and that's what humor and laughter and play actually help us to do they help us to have a different approach a different coping mechanism to deal with distress in our lives and  it's always there different people react to it differently but there is a group back in the I believe it was the 60s Holmes and Ray and they came up with the scale of stresses and what they did they assigned a numerical value for example the holidays believe it or not are stressful for most people so they would give you a certain you know numerical value for that if you went through a divorce if you lost a family member they're different and they felt that by adding that score up they could tell you they took their stresses over the last two years and they could tell you whether or not you were going to have a serious disease or a serious problem within the next 18 months be it a heart attack be it cancer being whatever just by what your score was now my own research and and things I kind of felt that was a little misleading because some people don't deal with stress nearly as well as others and so what one person might be a catastrophe someone else would you know maybe cope with it rather well but the other I mean stress definitely in fact they say that the leading cause of cancer is actually stress you know that and and if you think about it you know it's it's kind of true we all have these stress or cancer fighting cells in our body to help us during the time of you know to cope with or bring our mu logical system up to snuff but one more under stress the AMIA logical systems depressed and that's when the cancer cells so one theory is that the cancer cells are always there it's called a surveillance theory of cancer  cells are always in our body just like bacteria is always in our mouth and normally you know our immediate assist emisn tact we can handle it but when we're stressed or under a lot of pressure or not getting proper sleep diet whatever the AMIA logical system goes down and that's how they first discovered you know trench mouth back in World War one because the soldiers under a lot of stress and improper diet and poor sanitation their mouths would break out in you know gingivitis which the bacteria were always there it's just that the immunological system went down the bacteria got the upper hand well the theory is the same in cancer and we do have cancer fighting cells in our body so it makes sense and for the most part the cancer fighting cells keep the cancer under check but when we're under a lot of stress the AMIA logical system goes down and the cancer cells take over

Howard: all of my oncologist friends and I've seen this too I've about once every ten years somebody 85 whatever and and you see something back there I'll never forget the first time I happened to me this this guy came in and he had to like this ping pong ball and the loves I I couldn't see I swallowed I said I said well man that's that's bad you you need to go straight to the oral surgeon and get that biopsied he he couldn't care less yeah and he was done and he never he never went to the oral surgeon and when his wife came back six months later he'd passed away and the oral the oncologists say some people when they get the diagnosis they're like okay I'm gonna I'm gonna quit drink and smoke and exercise I'm gonna throw everything in the kitchen sink at this and he says they obviously do much better yeah there's a lot of other people that says you know I'm done I'm done I'm out of gas I'm tired I had a good life I'm done so yeah attitude determines your altitude yeah and some people when they get to diagnosis they even step it up a notch I think I got to get all this stuff done before something happens to me and they make it worse but you're right some people say hey screw at all I'm gonna relax and take it easy and in some cases the cancer has subsided or even disappeared so were you raised Catholic

Dr. Ken Snyder:  I grew up in a pretty much all Catholic neighborhood I'm sorry Pittsburgh it was a double whammy there were drunk Irish - hey that was my hood man I was i loved-ed hood and I would I grew up actually Methodist and all my Catholic buddies were afraid that I wasn't gonna go to heaven because I wasn't a Catholic I wasn't baptized Catholic but I did play like CYO basketball and I attended Catholic Church and you know as much as I attended

Howard: I mean it sounds rational that God would only want people like Conor McGregor but what I was going with that is because st. Vincent appall was a French Catholic priest um how did your journey and everything you're doing how did it lead you to st. Vincent DePaul to become the executive clinical director of st. Vincent DePau

Dr. Ken Snyder: l actually um on my card it's his ex dental director I just write ins  for it quite passive outfit but so I I so after I everything in my life that's been great has been by accident so I don't plan even including meeting my wife who the first law of thermodynamics increase the entropy exactly  and so I was in private practice and enjoyed it and loved it and there was a group that wanted me to do some lectures and it was going to be for a few month period over the summer and just a couple of days a week and that morphed into almost 10 years of doing 3 cities a week throughout the US and Canada and sorry yeah the humor laughter and play yeah when did you start doing that that would have been right around 1987-88 and they still have that lecture up here most of it

Howard: we always had to go to a brick building to learn anything yeah we had to go to the library like today if I'd have been 10 years old want to know who Martin Luther the original or the King junior was I'd have to go to the library and you'd have to read a 10 20 year old book are you are you looking here encyclopedias that were printed 10 years before you were born and now you just get on on Google and so we put up 400 one-hour lectures on dental town they've been beat over a million times so I I this is the craziest thing like that lecture that you gave three times a month for all those three times a week three times a week yeah I could put that on dental town and and

Dr. Ken Snyder:  well I think people I get it out of mothballs if you want so I call it a chuckle would do it started out mostly dental and medical groups but then there'd be someone in the audience say you know my husband needs to hear this he works for Motorola or my wife works for McDonald's they need to hear this and so it kind of morphed in so if I was speaking to a medical or dental group I it was called good humor is good dentistry if I was speaking to another group it was a chuckle a day keeps the doctor away I didn't want to say keeps the doctor away to medical and dental groups and then it kind of morphed into I did a version of it for education it was called the fundamentals of humor laughter and play in the classroom nice and it wasn't like hey let's go for round instead of study but you know studies have shown that learning takes place this is all ages when you're in your act of mind most of the time people in a classroom or a lecture in their passive mind they're running through like if you ever an example would be have you ever like coming down here today I was driving in that next day I know I'm pulling into the parking lot I'm like whoa how did I get here you know I'm here already I mean I wasn't even thinking hey you turned right here you turn left here you know it's just the way you go so most of the time we're in our passive mind but the key to learning is to get the student of any age into their act of mind and one of the ways you do that is by getting them emotionally involved and for example my wife TiVo's jeopardy every night we dinner we watch jeopardy and Dentistry for 400 now she took dentistry for 50 years as of June yeah but so if you ask me a question that I had seen on Jeopardy five years ago I would know the answer because I was emotionally involved I was when we play against each other jokingly met but on the other hand you could be an ax lecturer and ask something happened two half-hour ago people like oh I don't remember so the key was to get the students emotionally involved not to just goof around or anything like that so I would sometimes on the weekends I'd go to like the Toys R Us or Kmart and I'd go in the game section I think what games could I take out of there that you could have a version that would be in the classroom that they could use in the classroom as a learning tool not as you know horsing around or playing the game and so it kind of morphed into that lecture the fundamentals of humor laughter and play in the classroom and so I then did the circuit on that one but if you want I can get it out of mothballs I guess add the last 24 years I've been at Saint Vincent DePaul but it's still near 

Howard: I love that I love the way you put fun and fundamentals yeah and I use up this debate at Creighton all the time because I'm you talk to people who are really trying to stay hard they really want to get in dental school med school law school and they say you know i've  heard that chapter three times I'm like well do you remember um I said you do you remember um a birthday party or what do you want to or what was the most fun of it you can think of them gonna say that their birthday last row said did you remember that you did it one time you know a year later no notes no highlighter you remember and I I thought it was the way the professor's would do the book that's okay read chapter one five seven do proms three nine eight and I think who reads a book like that basically I would get your book and I would take it back to the room and I would read it like a novel like  I read the Bible three times like a novel and and when you read it you're  into it and if you're into it one time like that birthday party or that dinner what watching the Super Bowl you know I'll never em I I have to admit I it was hard for me to come down here because you remind me of the worst event of my life which was when my mother and I watched the Pittsburgh Steelers make a touchdown in the last 30 seconds as a Hail Mary pass the Cardinals had won we were celebrating and then that stupid guy throws a Hail Mary and they catch on the end zone and but  I'll never forget that but I don't need a highlighter I don't need a photo I was into the moment and we were having fun and emotionally involved active mind and he and I and I thought and I think the reason that we have an active passive mind is because most all species like take the animal kingdom I mean your  average animal is um get a little a month or two and is you know a couple of millimeters long and you you just have these about a hundred different species that have made it to the hundred year mark yeah and humans are one Turtles there's like three fishes especially deep fishes away from the radiation so we they got a lot of time to kill and I think that's why the  scientists have  come to the collusion that we spend half of our life in a daydream so of course if we sleep eight hours a night were daydream but when you're awake like you say you're driving down the road and the next thing you know you're pulling on your driveway you're like I don't even remember getting on superstition and I don't remember taking and and I tell dentists at all the time because when you're explaining dentistry they the deficit sad they they tell you I don't want to sell dentistry it's like whoa you'd be selling if it was your granddaughter with five cavities you wouldn't just be saying now you have four or five cavities what do you want to do that was your granddaughter he'd be really making the passionate case yeah I like she needs to get a filled and I was telling that when people are taking the information they're looking right in your eyes and everybody has their deal you know one of my boys looked down he he'd always do this with his thumb and I said the minute they break eye contact they're gonna they're gonna go into a daydream they're gonna do a behavior they're not listening anymore so you need to shut up yeah and then in dentistry I've only noticed six comebacks I mean when they're done like you know how much is it gonna hurt what is it gonna look like when can you do it you know and and so stop selling and then you switch from selling to closing exist so we have this body and this body you you say you don't want to be you don't wanna be a Salesman where the word doctor comes from Latin word doser meaning to teach yeah I'm pretty sure you know you're a doctor so if you know you're a doctor you're a teacher so get the sell stuff out of it that's a synonym word it's tied to economics forget about that and you got your granddaughter sitting there and she's got five cavities wait and your grandpa you  want her to get it so you're presenting if you don't like selling your prison to your treatment plan presenting and as soon as she's heard enough she'll break eye contact with you and some one of my kids you so say um I'm dad and the minute he said I'm dad I I had to bite my tongue too cuz you're in this bigger role because now you say okay this this fellow human processed what I said what's he gonna come back at but they slip into that daydream all the time because they got a hundred years to kill and what you have to do to be scientific whether it's scientific in dentistry or scientific in economics or scientific anything scientific is find out at what point did we switch from math and measurement in the present and they disconnected and now they're going into storytelling like Disney like in the Mickey Mouse Donald Duck whatever and in an and the hardest ones to figure that out is when they're using a lot of math and science but it still doesn't add up you know it doesn't add up and where did where did everyone disconnect yeah you know the mind is an incredibly interesting place so um what is uh what is the mission of St. Vincent DePaul

Dr. Ken Snyder:  well the mission is actually to serve those who were poor ST. Vincent DePaul was actually the mother Theresa before there was a mother Teresa he forsook riches and so forth and entered the priesthood and with the idea to go out and served those he would take food to the poor and any medicine he could find and he would kind of watch out for them and so that's kind of what ST. Vincent DePaul does now the thing that's kept me at Saint Vincent DePaul all these years is that well first of all in the dental clinic we are a true charity we get no government funding nor do we ask for it it's all grants and donations over 24 years we're still there but the mission of St. Vincent DePaul is to get people to the next level not to take care of them for the rest of their life or anything like that but to get them to the next level and even though our logo says feed clothe house heal I think the real logo if you will is giving people hope and giving them love and and that's pretty much what we do there and  like I say as far as getting people to the next level we now have two of our dental assistants one is going to graduate from Midwestern university in May the other is going to graduate from as doe the following May and we have two more in the pipeline that are going to be applying in and the one girl was with us for 11 years came up two steps right out of high school I just wanted to see what  dentistry was about and when she got accepted people said why aren't you bummed out you know you're losing this girl she's terrific and everything and I said hey I would drive her there myself every day that's what the whole mission is St. Vincent DePaul is about to get people to the next level to get them to the highest potential they can have so it's  a real joy it's and everyone down there be it not just you know the dental clinic I mean they serve like 3500 meals a day down there either in our kitchen or the dining room over on the homeless campus or they take them out to other dining rooms they provide if somebody can't pay their rent or the electrics gonna get shot off they'll help them you know over the rough period if someone's stranded and they need to get home they'll give them a bus fare or plane fare or something to get home and so in so many ways I mean they  look out for people and it's I know it's just a joy everyone down there walks the talk no one's on an ego trip no one's looking for fame or fortune obviously not fortune but  they're there because they really want to serve 

Howard: so you kids that don't like selling dentistry case selling okay so you start off the individual you have a family then you have a community and that's what we were talking about first the neighbors know the neighborhoods so then you go back to them and we have 5,000 years of recorded history so what takes off first about 5,000 years ago first you see religion pop up then you see business then you see government then you see academia so in government they're talking about sharing love and business you don't like the term sell well you don't talk to a patient because you're trying to sell them something for a dollar you're trying to give them value and in a business setting that exchange will be monetary but but you  know if you go out and say you know I want to make a million bucks well you're doing it backwards you got to go out and think how could I add so much value to people that 1 million of them would say here's a dollar tip for that that was a lot of value and I I was schooled I you know we grew up with incorrect information my dad's all of in my life but he was wrong on a couple issues and  when I grew up they  educated me that homeless people were bums and then Kris Vogel who's our age and has been doing this for 30 years I'm he school me says he goes these people are mentally challenged he says 90% of the ones he's worked with at the brighter way or skill actually schizophrenia and he says it's so confusing because you put them inside of a home and that makes them feel bad but when they're sleeping on a sidewalk they feel better and that there's nothing that they can consume that doesn't make him feel better so if there's sniffing paint glue vodka people say well you just give him a dollar he's gonna walk into a liquor store and buy a pint of vodka and slam it well he'll feel better that's why you a that's why I ate almost an entire lemon meringue pie last night we didn't call me oh my gosh but  so you need to get off the judgemental once you see a lot of in religion business politics government everybody's trying to judge you and you don't know who this person is no you don't know how he feels like so in st. Vincent now you're um you're downtown do you kind of have the same population of people as Kris Vogel does with our volchek results I'm sorry is Kris volchek I can hear him laughing when he he's from globe Arizona so we're uh we're upper-class to him he's uh he's down here no matter what slum you grew up in it wasn't globe Arizona so but anyway um but but that's what he credits is route so when you grew up in globe Arizona which is another mining town and he saw what's going on there and he rose okay he came to Phoenix and yeah there's Scottsdale there's full mouth rehab and people sell Mercedes Benz and Porsches and that's all great but there's this other end of the market and Chris volchok said I'm gonna so do you kind of have the same popularly do people

Dr. Ken Snyder:  yeah we do we oughta mental challenges and even more so the mental challenges a lot of medical challenges you know because most of the people who have had dental care for many years haven't had medical care for many years so yeah we see you know everything and we we see the homeless we see veterans we see women from several shelters that do come over and we'll get them fixed up we have a program that where some of the shelters will send pregnant moms over because you know the bacteria is transferred from the mother to the child so we get the moms back mouth all cleaned up before they have the baby and then we'll counsel them on you know getting fluoride varnish and different things like that they can bring the kids in and we see both kids and adults we also we're kind of an educational institution because we have dental students from both dental schools that train with us we have rural surgery residents from the banner good samaritan program the only oral surgery program in the state that trained with us we have the orthodontic residents form as doe that trained with us we have our own a EGD residency where we have three residents who will be with us each year and then there's three different hygiene schools so I always tease them I said you know we've modeled our clinic after as doe only we call ours know'd though you know Dean doe doe just come on over we'll make a dentist out of you but yeah so it's there's so many things it's a win-win-win situation because the patients get treatment that they would not be able to get the students get valuable training that they actually advanced from what they get at school and then the other win is we actually create the volunteers of the future whether they volunteer at our clinic or whatever state they end up in although quite a few have come back and volunteered because once they're there and they do see the need they want to get involved the whole time I was in private practice I volunteered a half day a week at the John Lincoln Children's Dental Clinic and so I think once people experience that they do want to give back 

Howard: um who used to be the executive director of the American dollars I think it was I was it Brenner who's the guy what was it burner but anyway he I'm trying to think of um Kathleen Laughlin is a head of the 88 now by the by the way thank you a DEA they buy the  commercial before this show okay and I think Kathleen Laughlin approved that just because we're both Irish I assumed that but Brenner used to be the executive director before her and he went on to a medical insurance company and they were selling that their most expensive problem dental related is when the mother has gingivitis and gives birth to a preemie and now they're gonna write a check for a million dollars and Brendan was like my gosh how can we not as a society take these these poor mothers that aren't gonna get any dental care and they're gonna have a mouthful of pareo which is inflammation and if the body thinks there's too much inflammation in the environments not good and the only goal of your species is to replace yourself with a living a replacement child that we're gonna push this thing out early because of the wombs inflamed you're gonna write a check for a million dollars and Brenner is always saying is we have to get care to these moms that is um do you see a lot of that um 

Dr. Ken Snyder: we do we do any other mothers and it not only can it affect the child's future carries index but obviously can affect birth weight it can affect so many things if the mothers in poor oral health you know and and I mean I'm preaching to the choir with you but I mean oral health is the key to overall health and so many diseases that occur somewhere else in the body are first manifested in the mouth and just to reverse many of the things that are happening in the mouth cause disease or make them worse you know systemic diseases so yeah oral health is so important and there's a whole segment out there that just hasn't had exposure to it and needs it

Howard: I was saying Brenner I'm so sorry it's James Branson Branson and I've listened to him lecture we were both lecturing in Florida and it was to the dental directors of all the dental insurance companies and that was really interesting because they showed me the most amazing data at the bar and I'm like oh my god I got a post on dental town and that right now and it was so it's so sad because the dentists and III am that they're my homies but they  have such a toxic relationship with insurance companies and it's um and you know you see them politics like  we were having the Russian Games trying to engage with Russia while we wouldn't talk to Cuba if I may name a problem that you've had with your own mom dad family siblings where the best therapy was the silent treatment remember  we used to call that the silent treatment what's the sign her my mom's not talking to dad yeah what did dad do and you hear all this dysfunction it's like um so look at dental insurance companies I mean I go to any dentists I talk to take Delta Dental in our own backyard cuz they just dropped a letter did you hear about the letter they just dropped in Arizona maybe reducing fees and there they gave you guys a million dollars yeah they did yeah they gave you a million dollars so so they give you guys st. Vincent de Paul just Phoenix just $1,000,000 when's the last time you gave anybody a million dollars to treat poor homeless schizophrenic pregnant girls I mean so so these guys are good good people you know and and the the dentist doesn't communicate with him and and they you know they they give you a couple hundred thousand dollars a year and the only letter you'll write is well how come you wouldn't uh you cover a bridge without an implant you scum bug yeah I hate you you're horrible it's like hey America bought their iphone their car in their house with their own cash why the hell what what is Delta have to do with your patient the Delta went and sold a policy to a company who once offered as a benefit to attract and retain employees and redo some complete urn over what does this have to do with you but if you had a fun so so you know why they lower their fees because my homies don't know I'm every dentist I know in Arizona can tell you the the executive director of Delta Dental of Arizona and so they sit there and the the dentist 30% will sign any single PPO plan assign some so that so they say that for all these plans lower fee now Delta is going to a company with 25 employees or less in your backyard and he's trying to just a premium and the other guy selling has got a cheaper premium because you signed it you moron and I don't care and I think it's right or wrong but you signed a lower premium and and then you get mad when Delta of Arizona because I have I work last Friday and I got to work all day tomorrow at the dental office and we got our letter and I would say just looking at the fees it reduced all the fees at least 5% but they're real high-volume procedures but it but anyway I'm so so all so then I ask you what is your overhead why is this a problem used to the cleaning exam and x-ray you said Delta lower the feet okay okay they lower the fee adjusting because you signed up all these other plans but neither their that you just did a clean exam right wings did you make nine dollars and 12 cents after taxes or lose five bucks oh oh oh and you don't even know you don't even know and so the reason DSOs are gonna take over the reason they've taken over 18 half percent of Arizona this is ground zero for DSOs 18 a person does one for di so whereas you look at the full distribution five states earning at one percent and the reason and this is 2020 by 2040 it'll have over half the Arizona market is simply because you don't know your numbers and one of the reasons your overhead is so high is because you keep signing up for lower plans and then you get then you blame it on Delta it's it's kind of like when when a my grandson gets mad at me because I'm gonna taking him to bed because he's he's crying and he's got a gas and he's off but I'm the bad guy and and then then you sit there and the Holy Grail would be not only did they lower their fee 5% because you signed up for all these lower plans but on that check to deposit that into my open dental and my chase account so I don't have to have all these employees you look at health care 30% when they were doing this in any study of every Sun seen done by a PhD in economics or something knows what the hell they're talking about 30% of the cost of the entire health care system is pushing paper around and it could all be digitized it's true you you come in and I say what's your name do you have insurance oh yeah we cut down a tree here's a piece of paper oh I forgot the paper so so then you get a piece of paper so we can't your Delta doesn't talk to open dental doesn't talk to chase so I have to pay a human to call Delta and go through all this stuff and and and then you you you if you asked I mean it's just it's just insane but the insurance companies have so much data and they don't trust you because you're an emotional nutjob and if you don't want other companies getting employers to help pay for your dentistry then don't take it but you obviously take it because the 20 countries that do this their dentists are all in the top five four percent of personal income and in the countries that do not do this dentists are in the middle class so if you want to be in the middle class but the thing I saw on coke bottle water iPhones whatever then go do it but you know at the end of the day you like all this money you're mad at Delta because they're lowering their fees because you're the one who's signed up for 10 different 30% of dentists will take will assign any PPO you mail to them and then the rest will cherry pick maybe five or six good ones and so talk about how Delta gave you a million dollars and how much that were you able to park offshore in Bermuda pretty much all of it yeah it was Delta Dental of Arizona Foundation donated 1 million dollars to the st. Vincent DePaul clinic at the annual st. Vincent DePaul community fundraising breakfast on November 28th 2017 Allan Alfred I've gone down there with my team I met him CEO of Delta Dental of Arizona dr. Ken Snyder he's that really handsome bald guy that used to play baseball Steve is a bullet ski executive russki yeah the belt ski is he polish or Paul would have to be perfect for saw he could have grown up in Pittsburgh so do you does he um does he use mouthwash or just vodka both both Steve is a bill is a bill ski mmm executive director of st. Vincent DePaul dr. Brian Harvey Delta Dental of Arizona Board Chair I'd love to get that guy on the show I've been trying to get him to come on the show for you you know him yeah they're all good yeah he's a two-song right originally I'm not sure I mean I think he's Tucson I think he is he Brad clothier executive vice president business development for Delta so they give you a million dollars and

Dr. Ken Snyder:  it was over a number of years it wasn't all I didn't take the cheque home that day but it was over a number of years but yeah so what happened was Delta Dental for many years they supported many charities they would have an annual luncheon and there would be like maybe 30 35 40 charities that each get like maybe $10,000 or $15,000 or usually the max I think and there were a few of these $20,000 but what they found out is that a lot of these charities within a one or two year period they would be they would not exist anymore it's amazing how many charities are driven by one person one key personnel when that person says uncle or I've had enough for moves then they collapse so they wanted to do something meaningful and put all their resources not all but in several entities that were successful and like I say we'd been around for like over 24 years now and we've grown we recently expanded from 8 chairs to 16 chairs and so st. Vincent DePaul is a good bet I mean we have a great track record we have a great reputation we've won several national awards one is the best dental one the best charity dental clinic in the country and another is one of the best pediatric dental charity clinics in the country and so they felt like they were betting on a winner and they decided to go in that direction that they that would maximize the usage of their dollars and not so much spent in helping organizations get off the ground or keeping them going for another year or that type of mentality and

Howard: that answers another question about income inequality any student of economic history going back to G be black I'm not G be black I had him Smith in 1776 they used to always say it was shirt sleeves to shirt sleeves in three years so a guy becomes a billionaire and by the third generation they're all they're all back to the normal again but while he is a billionaire that is leverage I think it's very very interesting how so many politicians out there today are focusing on this income inequality mmm their government they they sold all that they sold a third of all your money and then they're mad and they're not good stewards of capital because whatever good thing they do they'll still a dollar and they'll do about 50 cents of good but they keep the tip thank you yeah and then the guys like jobs who might have been a bad father and a bad that people are so complicated you got to compartmentalize their behaviors I know Henry Ford had other bizarre things but he did make the Model T and Steve Jobs didn't make this and his daughter who's out there whining all day long I'm I never hear her whining about her five billion dollar bank account but I'm these guys I'm when they're in account income inequality and they got 10,000 people they get the iPhone done they get the Model T done and then when they die it's only gonna take three generations and it's all gonna go back in but you were you're from Pittsburgh and that James Branson DDS the chief dental officer united concordia that was talking and lecturing about that premature babies did you know him back from Pittsburgh days

Dr. Ken Snyder:  no I actually didn't you know interesting how you how you say that and I'm like I said I grew up in Pittsburgh I was the first one in my neighborhood to go to college and there was a teacher I had in eighth grade his name was mr. arco he's deceased now but my so my dad my dad never finished high school he but he demanded good grades and so every report card period there were four of them a year after dinner we had to line up and he sat down in his chair and you handed him the card and if he didn't like what he saw look out you know is one of those so I made great grades well there was an 8th grade teacher mr. arco who i guess he he knew I tried hard and you know he kind of took an interest in me and so when I got the high school he would get me a note to the principal's office it was different than the middle school it was a different location and I would say I signed you up to take a scholarship test at Westinghouse Research Saturday morning make sure your dad has you there eight o'clock a couple weeks later it would be I signed you up to take one at a golf research make sure your dad has you there Alcoa aluminum research and my dad would you know he would take me he would sit in the car I guess I don't know what he did I'd go in there and there'd be maybe 50 or 100 kids throughout the area that I didn't know any of them were that but would all take a test but that was I think when I really dawned on me to pass it along plus if you and I tailed the young I had the same staff the whole time I was in private practice so I'd never find a group like that the staff we have done air st. Vincent DePaul they are unbelievable I mean they are unbelievable like I say they're taking courses I mean I've encouraged him to do all that but if you show people that you really want to get ahead I think people come out of the woodwork the right people at the right time and help you get ahead so I don't buy into the theory just like what you were saying that you know that he that income inequality you know if you want to make something happen this country what what other country is better for making something happen unless you know you're not royalty or not whatever anyone can raise their boot steps and I see it all the time I see it kids who come through down there at st. Vincent DePaul we have a girl down here right now she came across when she was by our fifth grade so she only had a fifth grade education I actually found her at a fast food drive-through just the way she took my order I didn't know what she was saying it was in Spanish but she was so enthusiastic I pulled around to the front and the person I was with who spoke Spanish does they go in and ask her if she wants to work in dental because I was looking for someone at the front desk at st. Vincent's that you know spoke Spanish and was cordial to the patient's make them feel at home so um she said yeah she would she thought she was coming down to be like a janitor with us or something and so anyway at this point she was there with us for a while and I grabbed her by the shoulder I said get in the car she said where we go and I said just get in the car so I took her over we signed her up for to get her GED and she got that then a year or two later I said get in the car you know where we go and just get in the car I took her over to Phoenix College got her signed up to take classes and so now she's taken 17 classes she has 1c to B's and the rest days and she is about a year to go and she's taking this while being a mother of two married and working full-time at Saint Vincent DePaul she takes her classes in the evening and on the weekends whenever she can and I only came across with a 5th grade education at one point I encouraged her she went back to Mexico this was after she was married and had two kids she took one with her who was younger and the husband kept the one here she went back for close to two years to then come over the right way you know and be legal here and now she qualifies for citizenship which she's gonna get pretty soon but the point I'm making is if you know with this income inequality if you want to make something of yourself you can do it in this country and I'm a firm believer in that the other thing is income isn't the only thing you should measure yourself by being a good person pitching in helping society some of the things we've talked about here today those are the things that that when you come to the end of the trail like I said I worked in an intensive care unit for two years and I was with people in their last days of life the last weeks their last moments of life and there was a difference some people were totally content and some people were totally agitated like they left unfinished business unrepaired relationships whatever but the ones who were totally content it wasn't it wasn't about money it wasn't about you know I'm gonna miss my car I'm gonna miss my house no it wasn't about that at all I'm gonna miss walking in the woods I'm gonna miss sitting in the backyard with my wife looking up at the moon at night those are the things so riches come in many ways not only monetary

Howard: I think it's funny how the only thing new in life is a history didn't learn it's 20 20 and everybody's talking about Prince Harry and making Markel paving the royal family I remember in 1980 Ronald Reagan getting in big trouble because the Prince came in saw him and the Queen Margaret and he didn't roll out the red carpet give him a word and he says what is this a joke and then Terry and Megan Markel I I hope they go all the way I hope they don't just leave the royal family but sit there and say it's ridiculous you're not born royalty you know exactly and when I meet you I gave you a hug I didn't sit there and expect you to kiss my ring and call me my highness I understand I have to do that at the end of the show oh my god can you imagine in Kansas have you told some guy to kiss your ring and  refer to you but can you imagine in Pittsburgh in the mills an honest man is working with our hands and whether they're welding plumbing carpenter dentistry you know an honest day's work an honest day's man but you know listening to you talk it's like you've um you've had for careers you've had a private practice dentist mmm seminar presenter all throughout the u.s. and Canada yeah staff Dennis and executive dental director of st. Vincent DePaul Dental Center I started out now to have these co-author of book series yeah and it's not published yet but myself and another fella he's actually from Philly

Dr. Ken Snyder:  so I'm from Pittsburgh and he's from Philly and I always introduced him as one of the two smartest people I know and I'm not the other one but we're writing a series of fiction books we both wrote books years ago together we didn't write the same book but we he was a teacher and he said meet me in my classroom every morning this summer he was the one who introduced me to the publisher and so I met him every morning and we kind of kept you know how when you have a hiking buddy you don't feel like getting out of bed but you do because the other guys waiting there for you that's how we were and we wrote books separate books and they were published and a few years ago he got ahold of me say would you interested in writing another book and I said no not really so this would be fiction you know and so we met at a coffee shop a couple times and decided if we had something to say or not and so yeah we're actually plunging into we're almost done with the first book we're going to write a series we're not sure yet if we are going to sell publish it or if we are going to send it to our publisher from before but and it kind of encompasses some of the things we've talked about the theme behind it is there's a group of older people who meet at this coffee shop every morning and shoot the breeze because they have nothing else to do and then there's a group of young kids who were just starting high school and they made it to coffee shop every morning to grab a doughnut or whatever it's close to their school and at first the two groups totally clash but then one of the kids gets into some pretty serious trouble and the older folks have the  contacts and the wherewithal to get them out of it and the same thing happens go in the other direction and they start to find out and so it's gonna the whole series is going to end up being about community trying to get back to that what you grew up with and I grew up with like what when my mom had my baby brother in those days they stayed in the hospital for you know two or three days that's the guy I mean that was the best we ever ate every day were brought either soup or chicken or something you know I mean people always looked out for you I can remember there was a fella lived across the street from us and in those days we had to take our dining room chairs down and put it in front of our at the curb so my dad left for work he'd have a place to park which everybody did that who lived there you know so your parking spot would be there like remember my dad and I'd pay attention when he was coming to blow the horn I'd get down and get the chairs off but before he came into our house he would walk across the street there was an older gentleman who lived by himself across the street my dad would just always his name was Frank I don't remember his last name by crimpers saying I'm gonna check on Frank I'll be back but that's how people were in those days I think we need to get back to that you know and start helping each other

Howard: I was glad my boys um live long enough to hear this from their great grandmother who died at 93 but I remember when we were little when we would go to Grandma's house they  had the new indoor plumbing but that was only for Grandma yeah and we were we used the outdoor plumbing and I'll never forget on my boys face when I had her tell the story again but she had oh I don't know how make it she had five kids and  but the last one was her favorite childbirth you know why because her husband had gone out and bought her that new fan thing and so she was laying on the front room floor and she had a fan on her the whole day and she just thought that was the  greatest thing in the world was to have that fan and then 10 years later they got indoor plumbing and then by the time my kids are old enough to go there everyone could use the indoor plumbing but sometimes a change um so you have so let me can I give you some book publishing tips that I've learned from your podcasting 1,400 people and having a couple my own books is that when you said earlier you walk down the street you could always hear the ball game hmm so when we were little when you walk down the street every third garage was open and everyone was in there trying to get these piece of crap American cars to work because the labor unions which always say they're protecting the the working poor know they only only the richest workers in society have enough money to pay dues and then they use those dues to form unions to steal more and of course they gave that money to politicians to ban foreign imports and so all the cars were horrible and they finally got rid of those those restrictions on free and fair trade and the Germans and the Japanese started selling cars that actually worked now I notice when I walk my grandkids are on the block nobody is in the garage working on their car and that was all we did and they were listening to radio and that's what we are now so instead of having the big powerful corporations own three radio stations and three TV stations this is radio on iTunes user-generated content instead of corporate corruption big government all that stuff and you need to do that on YouTube because YouTube is TV and if you look at the part of the brain the human brain that's opthalmic and processing opthalmic fusion energy from the Sun versus audio to the ears that were visual animals and it's a so so just put it on YouTube and by the way if you have a problem with doing that we rent our studio to any anybody to do that and when you come out that book you know when we were little they'd always say well you don't read enough books well you give them this stupid book with no pictures all all just print and then you're shocked that he doesn't want to do that and now parents are shocked that their kid loves the smartphone oh I wonder why it's all video it's sound it's music it's like 5,000 times more interesting than a book but when I came out with my book the the old dogs like us they just still order a book that's all I know you know I send my same chair and read my book but the kids they they do audio so when you get that book so when I came out with an uncomplicated business the cells were X and who was the ones I was listening to emailing me Howard at dental town comm saying I'm do you have that audio - yeah I'm psyching right back here i sat down I open page one took me five hours to read my book and then they can do fancy things with it like they can slightly speed it up or when you're listening to audio I have people come up to me all the time as some say that they listen to my podcast at 1.5 X or 2x in fact the funniest thing I ever saw my scimitar hover there's this girl they're all teasing her and they do it do it do and she wouldn't do it I said do what she goes we have a study club where we listen to your podcast and she only listens you a - actually she can do you perfectly a 2x and I started ranting she gave one of my rants a to accident she's hilarious so when you get that book the if you just want old guys to do it put a book on Amazon and if you want anybody 30 and under to ever hear that but we definitely do you yeah then you got to come in and you got it an audio file and I am you just need to do that and and and if you wouldn't use this this podcast - its user-generated content it's the best just email me Howard downtown I come to you that but um before I let you go I can't believe we got over an hour um I just posted them on dental town just three or four months ago dr. Scott G Meyers DMD is a new clinical director for the Society of st. Vincent DePaul in Arizona so what what what's the deal was I thought you were the executive director who's this guy saying he's the clinical director who so tell us about Scott Myers never heard of him yeah so 

Dr. Ken Snyder: so for all those years I when I started out it was just a half-day a week and in fact the way I don't know if we have time we have time to tell a little story the way I ended up at Saint Vincent DePaul I come off the road from speaking and we have five kids and my kids were getting older and then after 9/11 travel became like really you know a lot tougher and as you probably know cuz you lecture a lot you don't just come off the road and say Friday I'm done I mean sometimes you're booked a couple years in advance by just quit taking new ones so I wasn't sure what I wanted to do at that point and and I wasn't really in a hurry but I was helping out at County Hospital on Mondays doing extractions again on indigent people in that and there was a girl there who heard that they were looking for someone at st. Vincent DePaul to treat children and there was only a half day a week and she went over and interviewed then she came back and she happened to be there on a Monday and she was full-time at County and she said to me she told me about it and she said I decide I'm gonna go into practice with my husband but she said here's that number and everything I think you would enjoy this can now I was in I was a general practitioner we saw a lot of kids in our private practice but it was you know mostly adults and so to be honest when I got home that evening not out of disrespect but I put the little paper in the waste can and about I just didn't see that as an option what I wanted to do well the next day I was going to school to do a little dental health program which even the whole time after I left private practice and was on the road I still did those programs for the schools in my area and all that and I was stopped at a red light and I was reaching into my briefcase to get the folder I needed and I looked up and there was a truck in front of me and on the back of the truck it said be sure to call st. Vincent DePaul and I thought wow this is weird because I you know other than knowing they serve Thanksgiving dinner and you saw the truck in the neighborhood once you know it's same risen to Paul I mean never crossed my mind so I wrote that number down and it wasn't the number she gave me it was the general number but anyway that's kind of how I had that truck not been parked in front of me I never would have been down at Saint Vincent DePaul but I was there a half day a week and then it grew to a two half days a week and then another program came on and expanded and then I was there maybe four or five years and they asked me if I would be the executive general director was a new or excuse me the dental director was a new position they were creating and so I went home talked to earth my wife and I told them I said I will give you a three-year commitment because I say I've been thinking you know how we could actually take this to the next level and it's not going to happen overnight you know but and so they said yes you were fine well then up until last May I was the dental director and I was not only you know the the dentist for quite a while be we're the school's became into an existence here at we had some volunteer dentists but I saw most of the patients all the children and then as the dental schools came into existence we started taking dental schools from both that or students from both as Doh and Midwestern and the thing just kept growing but I was also kind of like the fundraiser because like I say we don't get any government funding it's all grants and donations and so you know I'm 72 now and I thought hey it's time to write into the sunset and so we had quite a few people interviewed and we chose dr. Scott Myers whose excellent dentist great guy you know he fits in really well they asked me not to retire they said would you please stay maybe a half time or something because you know I over the years I've built up a lot of contacts and you just don't write those on a piece of paper and hand them to someone and and they transfer over so now I'm more involved and like I say the fundraising and making sure we stay true to the mission of the clinic and the overall you know vision of the clinic as we move forward so that's but that's kind of how I'm had that truck not bit in front of me I don't know what I'd be doing today you know 

Howard: well what I want you to do is you're 72 years old almost fifty years in dentistry and the most important thing is that they balance their profession with their family life you have been married to the same gal almost 50 years you're coming up on your 50 or Dentistry 50 years of marriage you and I wonderful kids so why don't we end this on your paternal advice to these kids how her starting out their 50 year journey how do you balance dentistry wife five children besides the drinking

 Dr. Ken Snyder:  I have a picture I show what I lecture and it's it was taken over at Westgate Mall they had some promotion Jack Daniels they had this about a 10-foot tall blowed up Jack Daniel's bottle and it shows me hugging it you know so that doesn't hurt but no I think you really have to sit down and and I have a little calendar in each week I make sure in each month I project to make sure I spend time you know with my wife with my kids I always tell that the students family comes first no matter what family first business second yeah family always comes first and then the other thing I tell them with their children and it's there was a fella so I was making a playhouse for my three oldest kids we had three real close together there was a six-year gap and we had two more and I hit my thumb with the hammer and in those days we didn't wear gloves so I had a fella who was I was close to 80 he was sitting in a chair and he saw my thumb and he said what happened to hit yourself with the hammer and I said yeah yeah I did and he said what are you doing I said well we're making a playhouse for the kids and I said my brother and I so we're making it so we can assemble it in the backyard we're making it in a shed now but my wife's gonna take them you know since we get a painted she's gonna take them one weekend to the mall we're gonna take it in the backyard assemble it'll be a big surprise and he said you mind if I give you some advice and I said no go ahead and he said you and your brother go ahead and assemble it and you know put it out there and everything he said but let the kids help paint it he said it's not gonna look as nice he said but it's something they're gonna remember forever and I took his advice and and what he had told me and I and I found it to be so true with my kids as they talked now as they're in their 30s and 40s and to get together he said don't worry about giving them things make memories he said that's what counts you know make memories and I've remembered that so anyone who has children in that don't worry about you know giving them the latest whatever or that but make memories whether you take them to the park to feed the ducks whether you you know go to a ball game together go camping whatever it is and like I say when our kids get together now it's always the memories they talk about it's never the things that we gave them so I guess that would be my parting advice well on that note that is an extreme honor for you to come in here thank you for carrying on the mission of Vincent DePaul 1581 to 1660 it very much do to me live here profound guy you're a legend in my mind thank you so much thank you Howard I really appreciate it yeah oh thank you 

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