In this episode, Dustin talks with Michael Bungay Stanier about his book, The Coaching Habit: Say Less, Ask More & Change the Way You Lead Forever.
You'll discover how coaching others lets you work less hard and have more impact. Dustin and Michael discuss why it is so important to limit advice and ask questions instead. Michael shares the kickstart question and how it can make all the difference, getting right to the point.
We'll talk about how practice owners often become the "advice monster," always wanting to slip into fix-it mode and why it's so important to sit back and ask the right questions instead. Michael shares an excellent focus question that can bring you to the heart of the present challenge, slow down the urgency to create action and allow your coworkers to spend more time resolving the actual problem, not just the initial problem.
***
This episode is brought to you by Dentma. From Appointment Reminders to New Patient Satisfaction Surveys, Dentma's cutting-edge assistant, Ava, has your patient communication covered and is growing every day! Visit Dentma.com to schedule a demo today.
***
Resources Mentioned in The Burleson Box: