The Burleson Box Podcast
The Burleson Box Podcast
The Burleson Box podcast allows you to quickly obtain some of the most powerful, evidence-based advice straight from the authors and experts who have published their life's work in best-selling books.
Dustin S. Burleson, DDS, MBA

Episode 11: Dan Heath on Upstream

Episode 11: Dan Heath on Upstream

11/5/2021 2:34:00 PM   |   Comments: 0   |   Views: 6

In this episode, Dustin talks with Dan Heath about his book, Upstream: The Quest to Solve Problems Before They Happen.

You'll discover why we get stuck in the cycle of response, putting out fires, dealing with emergencies, handling one problem after another, and how to make our way upstream to fix the systems that cause the problems. In other words, you'll learn how to shift from reaction to prevention.

Dan encourages listeners to break free of the tunneling trap that forces us to stay in the short-term. He shares how to become an organization that learns and improves by embracing the systems thinking we need in order to perform more effectively and efficiently.

 

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This episode is brought to you by Dentma. From Appointment Reminders to New Patient Satisfaction Surveys, Dentma's cutting-edge assistant, Ava, has your patient communication covered and is growing every day! Visit Dentma.com to schedule a demo today.

 

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